7.6 · Good2,484 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at Chuo Machi 5-17.
- Free parkingThe property states parking on site is free for guests.
Luxurious Hot-Spring Experience Immerse yourself in relaxation at KAMENOI HOTEL Beppu, boasting public hot-spring baths, sauna rooms, and massages on request. The perfect retreat in the hot-spring capital of Japan.
Comfortable Rooms with Modern Amenities Indulge in air-conditioned rooms equipped with a flat-screen TV, fridge, and safety deposit box. Enjoy complimentary WiFi, Japanese yukata robes, and green tea making facilities for a cozy stay.
Dining Options and Entertainment Savor a buffet at Beppu Bold Kitchen, taste homemade meals at Aburaya Kumahachitei, or grab a coffee at Orso Otto. Explore the gift shop, game room, and 6 meeting rooms for added convenience.
Book now to experience the ultimate blend of comfort and luxury at KAMENOI HOTEL Beppu!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Family rooms
Rooms
7.6
Good
Rated 7.6 out of 10 by 2,484 guests who stayed here.
- Cleanliness6.8
- Service8.3
- Location8.3
- Rooms7.3
- Amenities7.3
- Value7.8
- Food & drink7.3
Guests mention
Spacious roomsGood location
MAKIJapanゆったり落ち着けるホテル
駐車場が無料で繁華街にも徒歩圏内で便利。部屋も広めで、大浴場やサウナもありよかった。
とくになし
ryuJapanおうちのようなホテル
CHAO YANGTW停車場沒電梯,不方便,初次來的人,把車開進去時才發現沒電梯,因行李很重,又把車開下來卸下行李在開進去,人員進出也是要爬樓梯,停低樓層還好,停高樓層就教辛苦些!
博之Japan家族旅行にぴったり
縁日、ゲームセンター、卓球などホテル内に充実しているとかなり寝泊まりだけでなくリゾート的な特別感がでる。朝食、夕食も最高だった。
駐車場にエレベーターがない。ホテルとの連絡通路で迷う。案内の掲示が足りない。客側は行ったりきたりしていた。
RIEJapan料理は美味しかった。
お値段の割に、食事が美味しかった。
とにかくエレベーターが来るのが遅い。
駐車場までが遠いし、行きにくい。
部屋の扉を閉める音が響いてうるさかった。
YI CHUNTW早餐豐富美味
離車站近，房間大
設施有點老舊
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Chuo Machi 5-17, Beppu, Japan
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline. Children can stay free of charge, but will incur a breakfast charge when breakfast is included in the rate. When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details. Alipay is accepted at the property. Buffet dinner opening hours from March 31st, 2025, are as follows: Part 1: 17:30-19:00 Part 2: 19:00 - 20:30 Closing time 21:00 Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about KAMENOI HOTEL Beppu
What time is check-in and check-out at KAMENOI HOTEL Beppu?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does KAMENOI HOTEL Beppu allow pets?
No — the property states that pets are not allowed.
Is there parking at KAMENOI HOTEL Beppu?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does KAMENOI HOTEL Beppu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at KAMENOI HOTEL Beppu?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does KAMENOI HOTEL Beppu have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at KAMENOI HOTEL Beppu?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book KAMENOI HOTEL Beppu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is KAMENOI HOTEL Beppu?
Chuo Machi 5-17, Beppu.
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