Jade Hotel
HotelPlot 33 Kamuhigi Road, Fort Portal, Fort Portal, UgandaShow on map
7.0 · Good8 reviews
- Check-in from 12:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.8 out of 10, at Plot 33 Kamuhigi Road, Fort Portal.
- Free parkingThe property states parking on site is free for guests.
Modern Accommodation with Free WiFi Located in Fort Portal, Jade Hotel offers modern rooms with air conditioning and flat-screen TVs. Guests can enjoy free WiFi throughout the property and complimentary private parking. The hotel features a restaurant serving delicious meals and a 24-hour front desk for convenience.
Balcony Rooms Available Some rooms at Jade Hotel boast a balcony, providing guests with stunning views of the surroundings. The accommodation ensures a comfortable stay with amenities such as room service, cozy bed linens, and fresh towels.
Convenient Location for Nature Lovers Just a short distance from Toroo Botanical Gardens and Lake Nkuruba Nature Reserve, Jade Hotel is an ideal choice for nature enthusiasts. Explore Sempaya National Park located 40 km away or easily reach the hotel from Kasese Airport, only 72 km from the property.
Book your stay at Jade Hotel for a relaxing and enjoyable experience!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
Rooms
7.0
Good
Rated 7.0 out of 10 by 8 guests who stayed here.
- Cleanliness5.8
- Service7.3
- Location7.8
- Rooms5.8
- Amenities6.3
- Value7.8
- Food & drink8.3
Guests mention
Close to townValue for money breakfast
MarkusGermanyDas sehr freundliche Personal, das auf Wünsche direkt eingeht.
Allgemeine Probleme mit Elektrizität, aber im gesamten Stadtviertel ist da so.
Durch die zentrale Lage ist natürlich auch etwas lauter, aber das geht.
JiriCzech RepublicAlthough our rental car broke down halfway there and we sadly couldn't make it for our stay, we were so touched by the owners' kindness. Their primary concern was our safety and whether we had found help, rather than the…
DavidUgandaIt's a fair place,well ventilated reception cum dining area,no TV in the room I spent night in .
The breakfast was value for money and location is close to town,walking distance
No TV in room and Noise from corridor
TroosterNLPassable
Departure
Food, small bedroom.
ChadiLBVery good, low shower water pressure
The rooms were very clean and staff very friendly and helpful. We spent one night and all went well
The water pressure for the shower was very low. We still got to shower but not as comfortable if the pressure was good.
ArinaitweUgandaVery good
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Plot 33 Kamuhigi Road, Fort Portal, Fort Portal, Uganda
Guests rate the location 7.8 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Jade Hotel
What time is check-in and check-out at Jade Hotel?
Check-in is from 12:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Jade Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Jade Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Jade Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Jade Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Jade Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Jade Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Jade Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Jade Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Jade Hotel?
Plot 33 Kamuhigi Road, Fort Portal, Fort Portal.
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