8.3 · Very good111 reviews
- Check-in from 1:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at No 1, Nelum Mawatha.
- Free parkingThe property states parking on site is free for guests.
Stunning Mountain Views and Tranquil Gardens
Luxurious Accommodations Indulge in comfort with air conditioning, flat-screen TVs, and private bathrooms in each unit. Enjoy free WiFi, and some rooms even feature a terrace for breathtaking views.
Delicious Dining Options Savor Asian cuisine at the on-site restaurant and start your day with a delectable breakfast including fresh fruits and juices. Need a pick-me-up? Visit the coffee shop or grab a packed lunch for your adventures.
Exciting Activities and Services Explore the area with cycling and hiking, or opt for car hire to venture further. Unwind in the shared lounge or take advantage of the 24-hour front desk for all your needs.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
Rooms
8.3
Very good
Rated 8.3 out of 10 by 111 guests who stayed here.
- Cleanliness7.4
- Service8.9
- Location8.4
- Rooms7.9
- Amenities8.4
- Value7.9
- Food & drink8.9
Guests mention
Friendly staffExceptional foodGreat location
LenaAustraliaOur stay blew us away! DELICIOUS breakfast, INSANE views, WELL priced & SUPER friendly service!
This lodge is run by a lovely Sri Lankan woman and her husband and they take such great pride in their beautiful accomodation and breakfast, they care so deeply about their customer you'd think you were family! It used…
JanithiLKThe rooms were clean and comfortable, the food was delicious, and the view was amazing. Overall, it was a wonderful stay and I would highly recommend this hotel
RohanLKOwner and staff are very friendly. Location is good 👍. It appears that the owner is making an effort to provide maximum convenience.
AjithUnited KingdomNice and friendly staff , quiet atmosphere
It has nice view and there is a Jack tree with jack fruits hanging . We came hungry and receptionist helped to order
Food. . I ordered Evening meal and it tasty Sri
Lankan those.
Breakfast was arranged for my preferred…
sameeraLKOverall, this was one of the worst decisions we made, and these matters require immediate attention
not worth the money and extra charge 1000 for two little kids, but does not provide a proper English breakfast
This was our second stay at the property. During our previous visit with our baby girl, we received a warm…
ChinthakaAustraliaOverall very good stay
Nice view, friendly and helpful staff, good breakfast and value for money
Nothing
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
No 1, Nelum Mawatha, Kandy
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 11:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Jack Tree Lodge
What time is check-in and check-out at Jack Tree Lodge?
Check-in is from 1:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Jack Tree Lodge allow pets?
No — the property states that pets are not allowed.
Is there parking at Jack Tree Lodge?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Jack Tree Lodge?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Jack Tree Lodge have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Jack Tree Lodge have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Jack Tree Lodge?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Jack Tree Lodge?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Jack Tree Lodge?
No 1, Nelum Mawatha, Kandy.
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