Fabulous
Guests rate it highest for service, value and location.
8.696Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at kusatsu 464-1051.
- Free parkingThe property states parking on site is free for guests.
Mountain Views and Relaxation Escape to Itoen Hotel Kusatsu for a serene holiday surrounded by mountain views. Unwind in the open-air bath or sauna, and enjoy the hot spring bath for ultimate relaxation.
Family-Friendly Amenities and Activities With a family-friendly restaurant, shared lounge, and table tennis, there's something for everyone at this 3-star ryokan. Guests can also enjoy winter sports in the area during the colder months.
Convenience and Comfort From the 24-hour front desk and parking on-site to free WiFi and a safety deposit box in each unit, Itoen Hotel Kusatsu ensures a hassle-free stay. Don't miss the chance to experience a traditional ryokan with modern amenities.
Book your stay at Itoen Hotel Kusatsu for a memorable holiday experience in Kusatsu!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Lift / Elevator
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 96 guests who stayed here.
- Cleanliness8.1
- Service9.1
- Location8.6
- Rooms8.3
- Amenities8.5
- Value9.1
- Food & drink8.4
Guests mention
Great serviceGood value for money
izumitaniJapan飲み放題🍻
もう…チョイ🎤🎶時間帯長くして欲しい。
JINWOOKKorea, Republic of아침저녁 식사도 너무 좋았고 내부 온천도 너무 좋았습니다.
MITSUOJapanまあまあ
朝夕食付き
部屋のエアコンの効きが悪くて暑かった。
露天風呂に人の垢が漂っていた。
JunkoJapan清潔
枕に工夫をしてほしいです
ベットは良いですが枕が少し難点です
ボリュウムがなくてペチャンコになる
なるみんJapanエアコンが作動しない
エアコンが作動しない。
大浴場あら洗い場にて足裏を切った！
ガラスの破片だと思うが未確認！
MartinaJapanUnfortunately we arrived quite late so we didn't enjoy any of the entertainment facility, so I can't say more. Onsen was very nice but the outside one was very hot.
To be honest, the dinner was very average. We had the…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
kusatsu 464-1051, Kusatsu, Japan
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Itoen Hotel Kusatsu
What time is check-in and check-out at Itoen Hotel Kusatsu?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Itoen Hotel Kusatsu allow pets?
No — the property states that pets are not allowed.
Is there parking at Itoen Hotel Kusatsu?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Itoen Hotel Kusatsu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Itoen Hotel Kusatsu have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Itoen Hotel Kusatsu?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Itoen Hotel Kusatsu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Itoen Hotel Kusatsu?
kusatsu 464-1051, Kusatsu.
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