Island Palms Resort
Apartment, 4-star13 The Esplanade, Nelly Bay, Queensland, 4819, Nelly Bay, AustraliaShow on map
9.6 · Exceptional20 reviews
- Check-in from 2:00 PMCheck-out by 10:00 AM.
- Very good locationGuests rate the location 8.1 out of 10, at 13 The Esplanade, Nelly Bay, Queensland, 4819.
Outdoor Pool and Tennis Court Enjoy the outdoor pool and tennis court at this upscale apartment in Nelly Bay for a relaxing stay.
Convenient Amenities Experience the convenience of luggage storage, laundry facilities, and free self-parking during your visit.
Fully Equipped Apartment Unwind in the air-conditioned apartment with a kitchen, private balcony, 32-inch LCD TV, and DVD player for your entertainment.
Stay by the sea at this Nelly Bay apartment, just steps away from Nelly Bay Beach and Magnetic Island National Park. Book now for a tranquil getaway.
What this place offers
- Snorkeling nearby
- Kayaking nearby
- Smoke-free property
- Pool umbrellas
- Tours/ticket assistance
- Parking (limited spaces)
- Free self parking
- Pool sun loungers
- Boat tours nearby
- Upper floors accessible by stairs only
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 20 guests who stayed here.
- Cleanliness7.5
- Service8.3
- Location8.1
- Rooms7.8
- Amenities7.2
- Value6.9
- Food & drink7.3
Guests mention
Clean roomsFriendly staffGreat locationComfortable beds
RobynDave and Linda were very accommodating. The apartment and the whole building were immaculately clean.
The apartment was very well equipped and had beautiful views from every window.
MiriamGreat location and size of the unit. Pool and bbq area is fantastic.
Managers go above and beyond.
catherine AnneLovely management,very obliging. A old property but vey clean apartments . Pool area was well kept
15 minutes walk to ferry
DianeThanks for a great stay! Plan a return visit!
Verified travelerMaggie Island is a magnificent location! The beach is so close. Great accommodation and activities, perfect for families. Quiet location and close to the supermarket chemist and coffee shops. Fantastic dining at Man…
Verified travelervisit to Magnetic island
We came over from Townsville where we live for a two day break. We have been to the island before and love coming back,Usually we come over in our boat but this time decided to come over by ferry and bring our car to…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Where you’ll be
13 The Esplanade, Nelly Bay, Queensland, 4819, Nelly Bay, Australia
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 05:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
No smoking anywhere on the property
The front desk is open during the following times: Monday - Friday: 9 AM - 5 PM To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This hotel's reception is closed or operating during limited hours on Sundays and public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Service animals are exempt from fees/restrictions
Smoking. No smoking
Pets. No pets, service animals welcome
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Property is cleaned with disinfectant
Children and extra bed policy. Children welcome
General. Professional property host/manager
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Enjoy recreational amenities such as an outdoor pool and an outdoor tennis court. This apartment also features tour/ticket assistance and barbecue grills. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Island Palms Resort
What time is check-in and check-out at Island Palms Resort?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Island Palms Resort allow pets?
No — the property states that pets are not allowed.
Is there parking at Island Palms Resort?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Island Palms Resort have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Island Palms Resort have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Island Palms Resort?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Island Palms Resort?
13 The Esplanade, Nelly Bay, Queensland, 4819, Nelly Bay.
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