In Mountain

Country house, 3-starCaminho do Telegrafo, 17, Santa Cruz, Madeira, 9125-258, Santa Cruz, PortugalShow on map

You won’t be charged yet

6.2 · Pleasant20 reviews

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Breakfast availableIncluded on some rates — the board is shown on each room.

Enjoy Relaxing Spa and Recreation

Indulge in rejuvenating massages at the full-service spa or unwind by the outdoor pool and spa tub for ultimate relaxation at our country house. Find more entertainment at the arcade/game room.

Delightful Dining and Amenities

Savor delicious meals at the restaurant or opt for room service while appreciating the picturesque surroundings. Take advantage of free Wi-Fi, express check-in, and dry cleaning services for a hassle-free stay.

What this place offers

Conference space
Breakfast available (surcharge)
Arcade/game room
Safe-deposit box at front desk
Full-service spa
Smoke-free property
Express check-in
Pool umbrellas
Ecotours nearby
Tours/ticket assistance

Rooms

6.2

Pleasant

Rated 6.2 out of 10 by 20 guests who stayed here.

manuel jonathan
September 2024
Tout est un peu vieillissant, le équipements fonctionnent à moitié et rien n'est fourni à part les serviettes de bain.
Pas de savon et gel douche dans la salle de bain, il faut réclamer le papier toilette, pas de quoi…
Libby
September 2024
The hospitality of the host is exceptional. All the staff are polite and accommodating. The staff made wonderful recommendations for dinning options in the area. There are many improvements being made to the property and…
Jerome
September 2024
Si vous croyez que vous n'êtes pas dans la bonne rue en arrivant, c'est parce que vous êtes arrivés. La rue c'est un dépotoir automobile!
L'odeur en retrant... ouf ca sens le cigare meme si c'est un hôtel non-fumeur. Pas…
Tim
August 2024
Nice owner
Hayley
July 2024
Hair in bedding, hair in shower, no bathroom door. We booked a room described as having an ocean view and our view was of a wall. We rebooked to another hotel after one night.
sangam
June 2024
The stay was great !!

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.

Where you’ll be

Caminho do Telegrafo, 17, Santa Cruz, Madeira, 9125-258, Santa Cruz, Portugal

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 12:00 PM

No children

Pets allowed on request; charges may apply

No smoking anywhere on the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

General. Individually-wrapped food options are available for dinner

Sustainability Certifications. Property confirms they are implementing guest safety measures

Pets. Service animals are exempt from fees/restrictions

General. Individually-wrapped food options are available for breakfast

General. Individually-wrapped food options are available for lunch

Check-in & Check-out. Contactless check-out is available

General. Gloves are available to guests

General. Guests are provided with free hand sanitizer

Covid. Property follows sanitization practices of COVID-19 Guidelines (CDC)

General. Staff temperature checks are conducted regularly

General. Property follows regional sanitization guidelines Clean & Safe (Portugal)

General. Masks are available to guests

Guest type. Essential workers only - NO

Accessibility. No elevators

General. Individually-wrapped food options are available

Guest type. Caters to LGBTQ guests

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

Pets. Pets allowed

General. Temperature checks are available to guests

General. Food service has been amended for enhanced safety

General. Property is cleaned with disinfectant

Guest type. LGBTQ friendly

General. Individually-wrapped food options are available through room service

General. Social distancing measures are in place

General. Property follows sanitization practices of Ecolab (3rd party expert - Global)

General. Professional property host/manager

General. Protective clothing is available to guests

Check-in & Check-out. Contactless check-in is available

Pets. Pets allowed (no fees)

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

Health & Safety. Property does not require health documentation at check-in

General. Shield between guests and staff in main contact areas

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

This property caters to LGBTQ+ guests. Reservations are required for massage services. Reservations can be made by contacting the country house prior to arrival, using the contact information on the booking confirmation. Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about In Mountain

What time is check-in and check-out at In Mountain?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does In Mountain allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at In Mountain?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does In Mountain have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at In Mountain?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does In Mountain have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at In Mountain?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does In Mountain have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at In Mountain?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book In Mountain?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is In Mountain?

Caminho do Telegrafo, 17, Santa Cruz, Madeira, 9125-258, Santa Cruz.

Other places we book in Santa Cruz

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

All stays inSanta Cruz

Albatroz Beach & Yacht Club9.7 · 495 reviews

Hotel Solar Bom Jesus9.0 · 2314 reviews

PortoBay Serra Golf9.2 · 79 reviews

Santa Cruz Village Hotel8.7 · 3192 reviews

Quinta Santo Antonio Da Serra8.7 · 384 reviews

Places to stay Santa Cruz