Imperial Hotel
Hotel, 3-starDevonshire Place, Eastbourne, United KingdomShow on map
8.0 · Very good219 reviews
- Check-in from 3:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.7 out of 10, at Devonshire Place.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Victorian Seaside Charm
Traditional Rooms with Modern Amenities Imperial Hotel offers spacious rooms equipped with flat-screen TVs, tea/coffee facilities, and en suite bathrooms. Enjoy complimentary WiFi in public areas for your convenience.
Relaxation and Dining Unwind in the shared lounge or indulge in homecooked cuisine at the hotel's bar and restaurant.
Convenient Location Located just a 2-minute walk from the seafront, Imperial Hotel provides easy access to Eastbourne's center and railway station. Explore the Sussex Heritage Coast area, only a short distance away.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
- Bar
- Facilities for disabled guests
Rooms
8.0
Very good
Rated 8.0 out of 10 by 219 guests who stayed here.
- Cleanliness8.2
- Service8.7
- Location7.7
- Rooms7.7
- Amenities7.7
- Value7.7
- Food & drink8.2
Guests mention
Warm welcomeExcellent food varietyFriendly staff
JulieUnited KingdomHad a lovely few days, thank you
The size and location
JoyUnited KingdomDo not stay in this hotel. Bed bugs in our beds.
None
Bed bugs crawling in all of our beds.
YvonneUnited KingdomThe clientele was much older and quite rude to my children
Reception staff
The older people stating
ValerieUnited KingdomVery clean
Receptionist- male
Was very friendly and very helpful
Even gave us our breakfast
Our allocated waitress completely blanked us
Gave us our juice and the children cereals then never came back
Had to ask…
CatherineUnited KingdomOverall very happy we would consider coming again
Location was great. Accesability was okay but I did like the fact they cater for disabled customers. Staff were friendly and helpful. Breakfast staff were just amazing. The room was comfortable.
Steps into the property…
kelvinbN2288GDGreat hotel & staff
Just returned from a 5 day break from the imperial hotel it was our first time to use this company for a coach holiday and hopefully won’t be the last we was very impressed with the coaches used our drivers Steve &…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Devonshire Place, Eastbourne, United Kingdom
Guests rate the location 7.7 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Imperial Hotel
What time is check-in and check-out at Imperial Hotel?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Imperial Hotel allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Imperial Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Imperial Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Imperial Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Imperial Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Imperial Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Imperial Hotel?
Devonshire Place, Eastbourne.
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