Hyatt Regency Mexico City
Hotel, 5-starCampos Eliseos No. 204 Polanco, Mexico City, MexicoShow on map
Top rated
Guests rate it highest for service, location and amenities.
9.1935Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Campos Eliseos No. 204 Polanco.
- Parking on siteAvailable at a charge the property sets.
Luxurious Rooms with Stunning Views Indulge in modern elegance with city or park views, cable TV, and complimentary Wi-Fi. Relax in comfort with plush amenities like bathrobes, a coffee maker, and premium toiletries.
Culinary Delights for Every Palate Savor Latin-American cuisine at Rulfo Paraje Latino, Teppanyaki-style dishes at Teppan Grill, and authentic Japanese fare at Yoshimi. Treat yourself to delectable treats at Amado Bakery and sweet shop.
Prime Location for Business and Leisure Conveniently located near top attractions like Chapultepec Park and the National Auditorium, our hotel offers a seamless blend of business amenities, upscale dining, and cultural experiences.
Experience the epitome of luxury at Hyatt Regency Mexico City - book your stay now!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 935 guests who stayed here.
- Cleanliness8.8
- Service9.8
- Location9.8
- Rooms8.3
- Amenities9.3
- Value8.3
- Food & drink8.8
Guests mention
Great staffExcellent locationNice amenities
MariaPeruAtención y ubicación excelente!
Todo ok
ElizabethArgentinaUna estafa
No había pastelería para celiacos, solamente pan congelado, no había tostadora, ni galletas, solamente fruta yogurt
No quisieron aplicar el código de descuento según Convenio celebrado con el Colegio Del Notariafo…
RaulUnited StatesPerfect stay
Bed and pillows were so comfortable. Bed was firm. Neighborhood is fantastic and great dining options walking distance. Staff were great.
Nothing.
IlanUnited StatesGreat
Facilities
FabioBrazilExcelent hotel
HumbertoPeruEl check in tomó casi una hora
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Campos Eliseos No. 204 Polanco, Mexico City, Mexico
Guests rate the location 9.8 out of 10 — exceptional.
Shopping
- Avenida Presidente Masaryk (luxury shopping)200 m
Top attractions
- El Ángel de la Independencia (Angel of Independence)600 m
- Auditorio Nacional800 m
- Museo Soumaya (Plaza Carso)1.0 km
- Museo Jumex1.0 km
- Museo Nacional de Antropología1.5 km
- Castillo de Chapultepec (Chapultepec Castle)2.0 km
Nearby
- Metro Polanco (Line 7)600 m
Nature
- Bosque de Chapultepec (Chapultepec Park)1.2 km
Airports
- Aeropuerto Internacional Benito Juárez (Mexico City Airport)11.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hyatt Regency Mexico City
What time is check-in and check-out at Hyatt Regency Mexico City?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hyatt Regency Mexico City allow pets?
No — the property states that pets are not allowed.
Is there parking at Hyatt Regency Mexico City?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hyatt Regency Mexico City have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hyatt Regency Mexico City?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hyatt Regency Mexico City have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hyatt Regency Mexico City?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hyatt Regency Mexico City have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hyatt Regency Mexico City?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hyatt Regency Mexico City?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hyatt Regency Mexico City?
Campos Eliseos No. 204 Polanco, Mexico City.
Other places we book in Mexico City
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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