Hyatt Carmel Highlands
Resort, 4-star120 Highlands Drive, Carmel, CA, United StatesShow on map
7.4 · Good334 reviews
- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at 120 Highlands Drive.
- Free parkingThe property states parking on site is free for guests.
Breathtaking Ocean Views Perched on a cliff overlooking the Pacific Ocean, Hyatt Carmel Highlands offers a picturesque retreat surrounded by pine groves. The contemporary rooms open onto spacious balconies, providing stunning views of the ocean.
Luxurious Amenities Indulge in the outdoor pool, garden spas, and award-winning dining with ocean vistas. The rooms boast modern furnishings, HD TVs, and cozy fireplaces for a comfortable stay. Complimentary WiFi, a fitness center, and versatile meeting spaces cater to all your needs.
Culinary Delights Savor gourmet cuisine made with seasonal ingredients at Pacific’s Edge Restaurant, followed by drinks in the lounge bar offering panoramic ocean views. Immerse yourself in luxury and natural beauty at Hyatt Carmel Highlands.
Book your stay now to experience coastal elegance at its finest!
What this place offers
- Fitness facilities
- WiFi available
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Business center
Rooms
7.4
Good
Rated 7.4 out of 10 by 334 guests who stayed here.
- Cleanliness7.6
- Service6.0
- Location9.5
- Rooms7.6
- Amenities8.5
- Value5.0
- Food & drink8.2
Guests mention
Spectacular ocean views / locationGreat locationFriendly / professional staff (in some cases)Nice pool and hot tubGood gymHigh-quality restaurant (Pacific Edge) for many guests
HansGermanyDer Blick
Die Einrichtung eher spartanisch!
CoriUnited StatesFour nights without decent sleep
Views are spectacular
The rooms are not sound or vibration insulated, so when a room below or adjoining has movement within (just normal walking), the sound and movement are carried into the surrounding rooms. Our bed…
PHILIPPEFranceDon’t go
Nothing except the barman and the room view.
Accessibility of the room: you need to carry luggages across stairs, along swimming pool..without any support from the team.
Very very poor service! Can’t imagine it’s a…
PhilippeFranceLe site de l'hôtel est exceptionnel avec des vues magnifiques sur l'océan.
Les nombreux escaliers entre les pavillons rendent difficile le port des valises...
RobertUnited KingdomThe view is amazing .... everything else disappoints thereafter... lack lustre service, dated beyond belief rooms... but
The view is the only good thing....
Service standards were awful... and whilst mistakes happen it was the attitude that ruined it for us...
RichardUnited StatesThe view of ocean. Staff was very friendly and professional
Only slightly it was far away from the event and sights
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
120 Highlands Drive, Carmel, CA, United States
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hyatt Carmel Highlands
What time is check-in and check-out at Hyatt Carmel Highlands?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hyatt Carmel Highlands allow pets?
No — the property states that pets are not allowed.
Is there parking at Hyatt Carmel Highlands?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hyatt Carmel Highlands have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hyatt Carmel Highlands have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hyatt Carmel Highlands?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hyatt Carmel Highlands have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hyatt Carmel Highlands?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hyatt Carmel Highlands?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hyatt Carmel Highlands?
120 Highlands Drive, Carmel, CA.
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