Fabulous
Guests rate it highest for service, amenities and value.
8.738Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 8.0 out of 10, at Ermekova Street 112/5.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities Hotel Zumrat offers a serene escape with a sauna and indoor swimming pool, perfect for relaxation after a day of exploring the city.
Culinary Delights Indulge in a culinary journey at our on-site restaurant, serving a delectable fusion of European and Kazakh cuisine to tantalize your taste buds.
Convenient Location Situated near the Botanical Gardens and just a short walk from Karaganda Zoo, Hotel Zumrat provides easy access to key attractions, making it the ideal choice for your stay in Karaganda.
Experience comfort, luxury, and convenience at Hotel Zumrat. Book now to secure your unforgettable stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 38 guests who stayed here.
- Cleanliness8.0
- Service9.4
- Location8.0
- Rooms8.4
- Amenities8.9
- Value8.9
- Food & drink8.9
Guests mention
Polite staffSpacious roomsGood amenitiesHome-style breakfast
ChingisKZРасположение.
Объект требует ремонта. Особенно душевая
EMKKZЧистый и уютный номер. Персонал вежливый и доброжелательный. Всё понравилось, всё было хорошо. Спасибо за приятное пребывание!
KossyakovKZПриветливый персонал, чистый номер, вкусный завтрак.
Простой и приятный отель, цене соответствует. Спасибо !
IshaanIndiaHad a great stay!
A very authentic homestay. It’s run by an amazing woman who makes sure you are comfortable during your stay. Location is great too. You can walk to the bazaar nearby or catch a bus to the mausoleum. You get breakfast and…
MeherbanKZIt wasn't fair for its price. Only good thing about this hotel is the lady in the reception.
Everything in the hotel was poor and old. Curtains were really dirty. Room was large enough however the furniture was outdated…
ЛитвиноваKZНомер чистый ,постель чистая,персонал отличный,вкусные сытные завтраки
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Ermekova Street 112/5, Karagandy
Guests rate the location 8.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are requested to inform the property of their expected arrival time. This can be noted in the Special Request box when booking or negotiated directly with the administration of the property., Please note that this property does not provide a visa support. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Zumrat
What time is check-in and check-out at Hotel Zumrat?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Zumrat allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Zumrat?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Zumrat have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Zumrat?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Zumrat have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Zumrat?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Zumrat have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Zumrat?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Zumrat?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Zumrat?
Ermekova Street 112/5, Karagandy.
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