6.6 · Pleasant5 reviews
Outdoor Pool and Terrace
Relax by the outdoor pool or enjoy the panoramic view from the terrace and garden.
Convenience and Services
Benefit from complimentary Wi-Fi, concierge services, and room service. Plus, make use of the 24-hour front desk, airport shuttle, and free parking.
6.6
Rated 6.6 out of 10 by 5 guests who stayed here.
Ya había visitado este hotel y había tenido una buena experiencia pero esta vez la verdad es que estuvo pésimo, estaban trabajando y no se podía descansar La limpieza dejó mucho que desear ya que al estar trabajando…
Muy bien
Bonito hotel para pasar en familia, las habitaciones son grandes, la alberca muy bonita, lo único que no me gustó es que una de las habitaciones que nos toco una habitación que olía mucho a humedad, para acabarla no…
Para empezar en la recepción no te mencionan que debes de dejar un deposito para que te proporcionen las toallas, las instalaciones parece un laberinto y para hospedarte es mejor tener auto esta pesada la cuesta para…
No hay suficientes estacionamientos. La alberca se cierra temprano, estaría bien las 24 horas .. el clima de la habitación no funciona adecuadamente
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Av Punta Bruja 9 y 10, Acapulco, Mexico
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 PM
Check-out by 12:00 PM
No children
No pets
No smoking anywhere on the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
General. Masks are available to guests
Accessibility. No elevators
General. Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Property is cleaned with disinfectant
General. Reservation might be required for some facilities onsite
General. Social distancing measures are in place
General. Property follows sanitization practices of Ecolab (3rd party expert - Global)
General. Professional property host/manager
General. Protective clothing is available to guests
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
General. Masks are compulsory at the property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Av Punta Bruja 9 y 10, Acapulco.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.