Hotel Vulcão
Hotel, 4-starRibeira Grande de Santiago, Cidade Velha, Ilha de Santiago, Cidade VelhaShow on map
7.4 · Good21 reviews
- Check-in from 1:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.2 out of 10, at Ribeira Grande de Santiago, Cidade Velha, Ilha de Santiago.
Luxurious Amenities Indulge in the 2 outdoor swimming pools, fitness center, beachfront restaurant, and room service at the hotel. Sip on drinks from the poolside bar or the 2 bars/lounges.
Convenient Services Benefit from dry cleaning, a 24-hour front desk, and multilingual staff. Host events in the conference center or meeting rooms and opt for the roundtrip airport shuttle.
Comfortable Accommodations Experience comfort in the 58 air-conditioned rooms with balconies, plasma TVs, and free Wi-Fi. Enjoy cable programming and unwind in private bathrooms with complimentary toiletries.
Settle in the heart of Cidade Velha at Hotel Vulcão for a perfect getaway. Book now to enjoy these top-notch amenities!
What this place offers
- Fitness facilities
- Conference space
- Safe-deposit box at front desk
- Multilingual staff
- Meeting rooms
- Conference center
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Well-lit path to entrance
- Free WiFi
Rooms
7.4
Good
Rated 7.4 out of 10 by 21 guests who stayed here.
- Cleanliness6.7
- Service8.2
- Location8.2
- Rooms8.1
- Amenities7.7
- Value6.6
- Food & drink6.7
Guests mention
Large roomGreat viewExcellent service
ChristianBelle chambre belle vue
Très grande chambre face à la mer. Nous sommes arrivés après 21h , le restaurant devait être fermé, ils se sont démenés pour nous chercher des pizzas. Il y a une petite crique pour pouvoir se baigner en mer (échelle pas…
Eduardo caneteTres accueillants
SimoneI would recommend it.
franckUne nuit vulcao
Accueil excellent’
Grande piscine et baie protégée en mer
Calme quasiment personne
Restaurant très bien sauf Ps de terrasse
Sibileaules horaires affichées pour le service des repas ne sont pas toujours respectés. c est un établissement toujours en travaux, le personnel est à l écoute et serviable. point négatif, un peu éloigné du centre de cidade…
PhilippeL ambiance. Nous etions seuls dans cet immense hotel. Wifi non fonctionnel. A deconseiller
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Ribeira Grande de Santiago, Cidade Velha, Ilha de Santiago, Cidade Velha
Guests rate the location 8.2 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 04:00 AM
Check-out by 12:00 PM
No children
Show more
No pets
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
General. Individually-wrapped food options are available for dinner
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
General. Individually-wrapped food options are available for lunch
General. Guest accommodation is sealed after cleaning
Pets. Service animals not allowed
Check-in & Check-out. Contactless check-out is available
General. Gap period enforced between guest stays - 48 hours
General. Gloves are available to guests
Covid. Property follows sanitization practices of COVID-19 Guidelines (WHO)
General. Guests are provided with free hand sanitizer
Covid. Property follows sanitization practices of COVID-19 Guidelines (CDC)
General. Staff temperature checks are conducted regularly
General. Masks are available to guests
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
Covid. Property does not offer onsite COVID-19 testing
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Check-in & Check-out. Contactless check-in is available
General. Property follows sanitization practices of SGS (3rd party expert - Global)
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Health & Safety. Property does not require health documentation at check-in
General. Shield between guests and staff in main contact areas
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Vulcão
What time is check-in and check-out at Hotel Vulcão?
Check-in is from 1:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Vulcão allow pets?
No — the property states that pets are not allowed.
Does Hotel Vulcão have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Vulcão?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Vulcão have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Vulcão?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Vulcão?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Vulcão?
Ribeira Grande de Santiago, Cidade Velha, Ilha de Santiago, Cidade Velha.
Other places we book in Cidade Velha
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
