Fabulous
Guests rate it highest for location, service and amenities.
8.9831Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Superb locationGuests rate the location 9.4 out of 10, at 5a Calle 2-50 Zona 2.
- Free parkingThe property states parking on site is free for guests.
Tranquil Oasis near Lake Atitlan
Lush Gardens and Relaxing Amenities: Hotel Utz Jay, just 2 blocks from Lake Atitlan, boasts lush gardens, a hot tub, and a Mayan-style sauna with aromatic herbs.
Comfortable Rooms with Garden Views: Enjoy rooms with balconies offering garden views, free WiFi, and flat-screen cable TV. The private bathrooms are stocked with free toiletries and towels.
Convenient Location and Services: Situated in a quiet street near shops and restaurants, the hotel offers a tour desk, luggage storage, and laundry service. Free parking is available on-site.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Family rooms
- Garden
- Laundry
- Airport shuttle
- Tour desk
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 831 guests who stayed here.
- Cleanliness7.9
- Service9.4
- Location9.4
- Rooms8.9
- Amenities8.9
- Value8.9
- Food & drink8.4
Guests mention
Friendly staffGreat locationComfortable roomsBeautiful garden
AneSpainHotel bien ubicado
La ubicación es ideal, cerca de la calle principal.
Las habitaciones estan un poco anticuadas, el baño tenía manchas en las paredes y el agua tardaba en calentarse. El desayuno no está incluido en el precio, aunque lo…
StephanNLPareltje
Oase van rust en groen in een drukke toeristisch plaats.
We kregen een kamer met een standaard tweepersoonsbed, terwijl ik een extra groot tweepersoonsbed had geboekt (ben bijna 2m lang).
SeidyCRLos jardines internos preciosos y el desayuno buenísimo
Las escaleras al 2do piso donde estaban la habitaciones: muy angostas
EmilioSpainEs céntrico y tiene un patio verde muy bonito
El personal estupendo
JamesUnited StatesThe location is convenient. Staff is friendly. Room was nice and landscaping pretty.
Dogs next door barked at night sometimes and woke me up.
AlexanderAustriaSchöne Anlage, freies Trinkwasser, Frühstück à la carte gegen kleinen Aufpreis
Deckenfenster lässt sich nicht verdunkeln
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
5a Calle 2-50 Zona 2, Panajachel
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please be advised Rates does not included meals or drinks.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Utz Jay
What time is check-in and check-out at Hotel Utz Jay?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Utz Jay allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Utz Jay?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Utz Jay have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Hotel Utz Jay?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Utz Jay?
5a Calle 2-50 Zona 2, Panajachel.
Other places we book in Panajachel
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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