8.2 · Very good47 reviews
- Check-in from 3:00 PMCheck-out by 10:00 AM.
- Superb locationGuests rate the location 9.0 out of 10, at Dorfbahnstraße 52.
- Parking on siteAvailable at a charge the property sets.
Luxurious Wellness Area Indulge in relaxation at Hotel Universo's wellness area, offering a sauna, steam bath, and sun bed for the ultimate pampering experience after a day of exploring Serfaus.
Family-Friendly Entertainment Enjoy evenings filled with entertainment with the hotel's engaging entertainment programme, ensuring fun for guests of all ages. Children can have a blast in the games room while adults unwind.
Convenient Ski Facilities For ski enthusiasts, Hotel Universo offers easy access to the slopes with ski passes available for purchase on-site. Take advantage of the ski storage room with a boot dryer to keep equipment in top condition.
Experience comfort, entertainment, and convenience at Hotel Universo. Book your stay now for an unforgettable getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Swimming pool
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
Rooms
8.2
Very good
Rated 8.2 out of 10 by 47 guests who stayed here.
- Cleanliness7.5
- Service8.5
- Location9.0
- Rooms8.0
- Amenities8.0
- Value7.5
- Food & drink8.5
Guests mention
Friendly serviceGreat locationWell-equipped spaDiverse breakfast
RobinGermanyAbsolut zu empfehlen - auch im Sommer!
- Zimmer war super schön und großzügig
- Wellness war Mega, vor allem der Saunabereich
- Zentral und nahe an Gondeln gelegen
- Tolles Frühstück
- Alles super sauber und hochwertig
- auf den Gang vor dem Zimmer hat es…
ThomasGermanySuper freundliches Personal , waren son öfter hier und kommen immer gerne wieder.
/
BarbaraGermanyWürde es jedem weiter empfehlen
Es ist alles mit viel Liebe gemacht
Sofort super aufgenommen und um alles sofort gekümmert worden. Die Lage ist perfekt und alles ist gut zu Fuß zu erreichen
JudithNLMooie locatie midden in het dorp
Niets, was zoals omschreven
CorinnaCHWir haben unserwn Kurzurlaub sehr genossen. Hat alles super gepasst!
Super freundliche Mitarbeiter!
Keine Anmerkungen
MartinCHDie Lage war super und die Kinder hatten am Pool freude nach dem Wandern.
Die Küche war ein wenig zu klein.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Dorfbahnstraße 52, Serfaus, Austria
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:30 PM
Check-out by 10:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Universo
What time is check-in and check-out at Hotel Universo?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Universo allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Universo?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel Universo have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Universo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Hotel Universo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Universo?
Dorfbahnstraße 52, Serfaus.
Other places we book in Serfaus
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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