Hotel Universel
Hotel, 3-star2300, chemin Sainte-Foy, Quebec City, CanadaShow on map
7.0 · Good2,641 reviews
- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at 2300, chemin Sainte-Foy.
- Free parkingThe property states parking on site is free for guests.
Luxurious Stay Near Laval University
Scandinavian Spa and Indoor Pool: Indulge in relaxation with our on-site spa, saunas, and massage services. Take a dip in the indoor pool for a refreshing experience.
Convenient Amenities: Each room is equipped with modern conveniences like a flat-screen TV, coffee machine, and free WiFi. Upgrade to a room with a kitchenette for added comfort.
Easy Access to Attractions: Located near Laval University and a short drive from Old Quebec, our hotel offers easy access to area attractions. Explore downtown Quebec with the nearby train station and visit nearby shopping centers and the airport.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
7.0
Good
Rated 7.0 out of 10 by 2,641 guests who stayed here.
- Cleanliness4.5
- Service9.0
- Location9.0
- Rooms6.0
- Amenities7.0
- Value7.5
- Food & drink6.5
Guests mention
Friendly staffGood locationSpa facilities
CassandraCanadaPrix abordable
La chambre était loin de l’annonce et ce n’était pas propre du tout.
Juan carlosECMuy decepcionante, no cumplió las expectativas
No me gusto nada. Me sorprendio ver que todo el lugar huele a cloro de piscina.
No tienen un restaurante que pueda servir desayunos. Mi habitacion estaba alada del parqueadero por lo que se puede oir todas las alarmas…
GeneralissimoCanadaI like the free amenities
JacyntheCanadaChambre confortable
Louis-RenéCanadaSi je retourne à Québec, il sera parmi mes choix d'hébergement.
J'aurais dû apporter mon maillot de bain, la piscine, le spa et l'aire de détente étaient très tentants. Nous avons déjeuné au Boston Pizza qui est à l'intérieur de l'établissement et c'était très bien.
SuzanneCanadaBon moment
Proximité activités
Simplicité
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
2300, chemin Sainte-Foy, Quebec City, Canada
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Universel
What time is check-in and check-out at Hotel Universel?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Universel allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Universel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Universel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Universel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Universel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Universel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Universel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Universel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Universel?
2300, chemin Sainte-Foy, Quebec City.
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