7.8 · Good3,218 reviews
- Check-in from 3:00 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Avenida Aliados 38.
City-Center Comfort at Hotel Universal
At Hotel Universal, we offer a prime location in the heart of Porto. Convenient Amenities include air-conditioned rooms with free WIFI, a welcoming common area, and a 24-hour reception.
Explore Porto's Gems
Our property is a stone's throw away from key landmarks such as S.Bento Train Station, Torre dos Clérigos, and D. Luis I bridge. Room for Relaxation awaits you with city view options and essential in-room facilities.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
Rooms
7.8
Good
Rated 7.8 out of 10 by 3,218 guests who stayed here.
- Cleanliness7.8
- Service8.3
- Location8.8
- Rooms7.8
- Amenities7.3
- Value7.3
- Food & drink6.8
Guests mention
CleanlinessFriendly staffGreat locationComfortable rooms
RudolphUnited KingdomGreat location
Very central and easy to get to everything.
It’s quite noisy with people checking in and out at all hours
RochaBrazilvaleu pela localização
da cidade
tudo foi satisfatório
SergioItalyassolutamente non corispondente a quanto indicato in foto
PerDKSuper
Super
Alt var ok
ShaharIsraelמלון צנוע. מספק את מה שצריך
zurbriggenArgentinaLa ubicación excepcional!!!!!
Que tenía escalera de un piso para acceder al hotel
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida Aliados 38, Porto, Portugal
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 PM
Check-out by 11:30 AM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Universal
What time is check-in and check-out at Hotel Universal?
Check-in is from 3:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Universal allow pets?
No — the property states that pets are not allowed.
Does Hotel Universal have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Universal have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Universal?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Universal?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Universal?
Avenida Aliados 38, Porto.
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