Places to stayFelipe Carrillo Puerto
Hotel Turquesa Maya
Hotel, 4-starCalle 56, 936, Felipe Carrillo Puerto, MexicoShow on map
7.7 · Good133 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.6 out of 10, at Calle 56, 936.
- Free parkingThe property states parking on site is free for guests.
Restaurant with Local Cuisine Hotel Turquesa Maya offers a delightful dining experience with its on-site restaurant serving local cuisine. Guests can indulge in delicious dishes without having to leave the comfort of the hotel.
Convenient Amenities Enjoy the convenience of free Wi-Fi in public areas, a 24-hour reception, and air-conditioned rooms with cable TV. The property also provides laundry services and meeting facilities for a hassle-free stay.
Nearby Attractions Explore the wonders of Felipe Carrillo Puerto with easy access to the Sian Ka’an Biosphere and Bacalar Lagoon. For those flying in, Cancun’s International Airport is just a 2.5-hour drive away. Book your stay at Hotel Turquesa Maya for a memorable experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
Rooms
7.7
Good
Rated 7.7 out of 10 by 133 guests who stayed here.
- Cleanliness7.1
- Service8.6
- Location7.6
- Rooms7.6
- Amenities8.1
- Value8.5
- Food & drink6.6
Guests mention
Spacious roomsFriendly staffAccessible prices
-MexicoI didnt like that they didnt cancel my reservation, i arrived had to check in, didnt receive answer from the property or booking
I didnt like that they didnt cancel my reservation, i arrived had to check in, didnt…
MirjamNLNiet betrouwbaar
Je weet dat je niet veel bijzonders boekt als je voor deze prijs overnacht. Maar hier kan ik niks positiefs over zeggen.
De kamers stinken enorm van de luchtverfrisser die op vaste tijden zn goedje naar binnen spuit.…
JorgeMexicoprocedimiento para reembolso debido a que no hubo estancia y la plataforma de booking no me permitio
No llegue hubo problemas para ubicar el hotel
no hubo forma de cancelar , me hicieron el cargo sin la estancia
Zósimo FedericoMexicoLa amabilidad del personal
EldertNLhet verblijf is prima bevallen.
De grootte van de kamer met aansluitend een prima badkamer met douche en toilet. Vriendelijk, behulpzaam personeel.
Heerlijk bed. Flesjes water op de kamer. Prima wifi.
niets
LauraChileJusto
Amabilidad del personal que nos atendio, nos faltaba una toalla y rápidamente la llevó a nuestra habitación
Instalaciones antiguas. Pero no hay mucho más donde elegir en la ciudad
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 56, 936, Felipe Carrillo Puerto, Mexico
Guests rate the location 7.6 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Turquesa Maya
What time is check-in and check-out at Hotel Turquesa Maya?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Turquesa Maya allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Turquesa Maya?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Turquesa Maya have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Turquesa Maya?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Turquesa Maya?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Turquesa Maya?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Turquesa Maya?
Calle 56, 936, Felipe Carrillo Puerto.
Other places we book in Felipe Carrillo Puerto
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
