Hotel Tortuga Acapulco
Hotel, 3-starAv. Costera Miguel Alemán 127, Acapulco, MexicoShow on map
4.650 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Outdoor Pool and Complimentary Wi-Fi: Make a splash in the outdoor pool or unwind with complimentary wireless internet access.
Dining and Bar/Lounge: Indulge in delicious meals at Careyes or enjoy a drink at the bar/lounge without leaving the hotel.
Event Spaces and Services: Host a successful event with amenities like a banquet hall, conference center, and concierge services.
Book your stay at Hotel Tortuga Acapulco to experience these fantastic amenities and more while being just a short walk away from Diana the Huntress and Condesa Beach.
What this place offers
- Conference space
- Safe-deposit box at front desk
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Tours/ticket assistance
- Conference center
- Self parking (surcharge)
- Newspapers in lobby (surcharge)
Rooms
4.6
Guest rating
Rated 4.6 out of 10 by 50 guests who stayed here.
Verified travelerNo sirve el aire acondicionado, no sirven los elevadores, los lavabos y la regadera se tapan, todo está viejo y a abandonado, fue la peor decisión que hice, nunca más regreso a este hotel, a la administración no le…
Verified travelerEl personal es maravilloso, muy atentos, PERO EL HOTEL YA NECESITA MUCHO MANTENIMIENTO, es un buen hotel pero necesitan invertirle URGENTEMENTE
Jose JuanFatal... Sucio, no sirve el clima, recepción fatal
lauDeplorable
Es un hotel muuuy descuidado, el elevador es muy inseguro, la alberca es mucho más pequeña que en las fotos, programan el aire acondicionado desde que llegas y se llevan el control, la tina no funciona no puedes…
GraceMuy mal servicio, me salieron cucarachas.
el mantenimiento esta terrible, la limpieza mala, estaban pelos, rastrillos y papeles de baño.
estaba terrible
LeticiaDesagradable experiencia
Desagradable, pague en efectivo más aparte de lo que había pagado en la empresa de viajes, por que me dieron una habitación obscura, olor a humedad vista a unas piedras y personas tomando en plena calle. Y me cambiaron…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Av. Costera Miguel Alemán 127, Acapulco, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Only dogs and cats are allowed
Children and extra beds. No rollaway/extra beds available
Pets. Pet max weight (per pet) in kg is 10
Pets. Pets allowed
Pets. Pet max weight (per pet) in lb is 22
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Maximum number of pets per room 1
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Tortuga Acapulco
What time is check-in and check-out at Hotel Tortuga Acapulco?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Tortuga Acapulco allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Hotel Tortuga Acapulco?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel Tortuga Acapulco have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Tortuga Acapulco?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Tortuga Acapulco?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Tortuga Acapulco?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Tortuga Acapulco?
Av. Costera Miguel Alemán 127, Acapulco.
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