8.4 · Very good23 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at 384 Calle 5b 3 Bis.
Modern Accommodations Experience comfort in our air-conditioned rooms with private bathrooms, perfect for unwinding after a day of exploring Cali.
Convenient Amenities Enjoy the convenience of room service and a 24-hour front desk, ensuring all your needs are met during your stay.
Great Location With stunning city views and close proximity to Pan-American Park, Hotel Terraza is the ideal choice for your Cali getaway.
Ready to enjoy a comfortable stay in Cali? Book your room at Hotel Terraza now!
What this place offers
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Terrace
- Family rooms
- Non-smoking throughout
- Shared lounge/TV area
- Staff adhere to local safety protocols
- Hand sanitizer in guest room and key areas
Rooms
8.4
Very good
Rated 8.4 out of 10 by 23 guests who stayed here.
- Cleanliness7.4
- Service8.9
- Location8.9
- Rooms8.4
- Amenities8.4
- Value8.4
- Food & drink8.4
Guests mention
Excelente ubicaciónTranquilo y acogedor
Jenny LorenaColombiaLa ubicación favorecida nuestra estadia
El aire acondicionado no funcionaba bien
JULIETHColombiaMuy cerca a clínica imbanaco
JohnPALa ubicación excelente
PablinECExcelente estancia
Limpieza
Muy pequeño
LEIDY JohannaColombiabien
La ubicación, que la habitación era tal cual lo que mostraba la imagen.
Que no le hicieron limpieza a la habitación, nos preguntaron en la recepción cuando salimos el domingo en la mañana pero cuando llegamos la…
Ricardo Barrera CanoColombiaHotel bien
Al llegar parece que no concordaba el precio con el hospedaje según la persona que me atendió, pero pues al final me dieron el hospedaje.
La primera persona que me atendió le falta un poco mas de capacitación en…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
384 Calle 5b 3 Bis, Cali, Colombia
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 08:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Terraza
What time is check-in and check-out at Hotel Terraza?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Terraza allow pets?
No — the property states that pets are not allowed.
Can I check in late at Hotel Terraza?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Terraza?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Terraza?
384 Calle 5b 3 Bis, Cali.
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