Hotel Surya, Kaiser Palace
Hotel, 4-starS-20/51 A-5, The Mall Road, Varanasi, IndiaShow on map
7.5 · Good895 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at S-20/51 A-5, The Mall Road.
- Free parkingThe property states parking on site is free for guests.
Historic Royal Palace Turned Hotel Hotel Surya, a former royal palace of a Nepali king, offers a blend of tradition and modernity. The air-conditioned rooms with private balconies and cable TV provide a comfortable stay.
Luxurious Amenities Enjoy the outdoor pool, expansive lawn, and rejuvenating spa at Hotel Surya. Aarna Spa offers a range of relaxing treatments, while Canton Royale and Mangi Ferra Cafe serve delectable international cuisine and fresh beverages.
Convenient Location Located in Varanasi, just a few kilometers from major landmarks like Varanasi Junction Railway Station and Manikarnika Ghat, Hotel Surya is the perfect base for exploring the city.
To experience the charm and luxury of Hotel Surya, book your stay now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
Rooms
7.5
Good
Rated 7.5 out of 10 by 895 guests who stayed here.
- Cleanliness6.3
- Service7.8
- Location8.8
- Rooms7.3
- Amenities6.8
- Value7.3
- Food & drink8.3
Guests mention
Good locationFriendly staffAffordable food options
PM NLNLNice restaurant and location
Rooms and bathroom dont meet 4 star expectations
ELINEPAGreececonfort and value
location
MarinatoItalyBuon hotel in zona tranquilla
Bella struttura in zona tranquilla fuori dal traffico e rumori del centro. Camere e bagno ben arredati e buona pulizia.
Piscina pulita e riservata.
Buona colazione con anche dolci e croissant, aggiungerei più frutta.
JaiswalIndiaVery nice
Very nice
AmitIndiaoverall very good experience but need to increase somehow more
Hospitality is good and also staff are experience and well mannered.
lack of slippers and extra
archanaNew ZealandBeautiful old palace.
Variedfood was available.
All was good.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
S-20/51 A-5, The Mall Road, Varanasi, India
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Surya, Kaiser Palace
What time is check-in and check-out at Hotel Surya, Kaiser Palace?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Surya, Kaiser Palace allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Surya, Kaiser Palace?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Surya, Kaiser Palace have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Surya, Kaiser Palace?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Surya, Kaiser Palace have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Surya, Kaiser Palace?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Surya, Kaiser Palace?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Surya, Kaiser Palace?
S-20/51 A-5, The Mall Road, Varanasi.
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