HOTEL & SPA LOS AGAVES
Hotel, 3-starCarretera Arpos del Sipio Dolores km 5, Camada de Cisnero, Tepotzotlán, MEX, 54650, Tepotzotlán, MexicoShow on map
7.8 · Good23 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Carretera Arpos del Sipio Dolores km 5, Camada de Cisnero, Tepotzotlán, MEX, 54650.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Recreational Amenities and Dining Options - Enjoy an outdoor pool, complimentary continental breakfast, and have a meal at the on-site restaurant, or order room service (during limited hours). Cap off your day with a drink at the bar/lounge.
Business and Event Facilities - Featured amenities include a business center, 24-hour front desk, conference space, and 3 meeting rooms - ideal for both business travelers and those looking to host events.
Room Features and Nearby Attractions - Stay in one of the 30 guestrooms featuring Smart televisions, with private balconies and complimentary Wi-Fi. Nearby attractions include Hacienda La Concepcion and Xochitla Ecological Park, offering guests ample opportunities for exploration.
Wrap up your day with comfort and luxury at HOTEL & SPA LOS AGAVES.
What this place offers
- Conference space
- Free breakfast
- Meeting rooms
- Children's club
- Ecotours on site
- Playground on site
- Free self parking
- Free continental breakfast
- Rock climbing on site
- Ziplining on site
Rooms
7.8
Good
Rated 7.8 out of 10 by 23 guests who stayed here.
- Cleanliness6.6
- Service9.1
- Location9.1
- Rooms7.1
- Amenities8.1
- Value7.5
- Food & drink6.6
Guests mention
Cordial staffBeautiful location
Ernesto MoralesNo hubo servicio de SAP, no hay casi personal para el servicio en restaurante y cuarto.
Gracias
LilianaTodo muy bien
ImeldaNos tocó en temporada de lluvia y la habitación tenía goteras. Nos cambiaron de habitación y mi reservacion era para 3 personas y solo habia una toalla. Ni una botella de agua en la habitación. El menú del restaurante…
octavioTodas las reseñas anteriores correctas. Personal cordial sin ser excepcional y comida muy regular del restaurante, mala relación calidad-precio. Se permite mucho ruido de música en las habitaciones sin que el personal…
Jorge EnriqueMuy bonitas instalaciones. La gente muy amable y servicial, muy buen servicio.
KevinLas puertas estaban cerradas a nuestra llegada y al buscar la info en internet de cómo entrar no se encontraba absolutamente nadie para atendernos
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Carretera Arpos del Sipio Dolores km 5, Camada de Cisnero, Tepotzotlán, MEX, 54650, Tepotzotlán, Mexico
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 03:30 PM
Check-out by 12:00 PM
No children
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Pets allowed on request; charges may apply
Front desk staff will greet guests on arrival at the property.
Pets. Only dogs and cats are allowed
Pets. Service animals are exempt from fees/restrictions
Accessibility. No elevators
Pets. Pets allowed
General. Professional property host/manager
Pets. Pets allowed (no fees)
Children and extra beds. No cribs (infant beds) available
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Pool access available from 8:00 AM to 8:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about HOTEL & SPA LOS AGAVES
What time is check-in and check-out at HOTEL & SPA LOS AGAVES?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does HOTEL & SPA LOS AGAVES allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at HOTEL & SPA LOS AGAVES?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at HOTEL & SPA LOS AGAVES?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does HOTEL & SPA LOS AGAVES have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at HOTEL & SPA LOS AGAVES?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does HOTEL & SPA LOS AGAVES have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at HOTEL & SPA LOS AGAVES?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book HOTEL & SPA LOS AGAVES?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is HOTEL & SPA LOS AGAVES?
Carretera Arpos del Sipio Dolores km 5, Camada de Cisnero, Tepotzotlán, MEX, 54650, Tepotzotlán.
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