Hotel, 4-starSchlosstrasse 14, Kaprun, Salzburg, 5710, Kaprun, AustriaShow on map
Guests rate it highest for location, cleanliness and service.
9.050ReviewsLuxurious Spa Experience
Indulge in a serene spa retreat with relaxing massages and rejuvenating treatments, making your stay truly unforgettable.
Exciting Recreational Activities
Experience the best of both worlds with ski-in/ski-out access and an invigorating outdoor pool, perfect for adventure seekers and leisure lovers alike.
9.0
Rated 9.0 out of 10 by 50 guests who stayed here.
Nice large room, two TV, one with seating area, proper bath. Close to Center of the Village.
Fantastic hotel! Brilliant service and the hotel staff could not do enough for us, friendly and will be coming back!
The staff are fantastic and made the stay.
Alles top. Sehr freundliches Personal. Zimmer sauber. Frühstück reichhaltig und gut.
Excellent hotel, definately stay again when visiting Kaprun
Der Wellnessbereich ist klein und schnell überfüllt.
Ansonsten ein sehr schönes, gemütliches und freundliches Hotel. Liftanlagen sind sehr gut zu erreichen.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Schlosstrasse 14, Kaprun, Salzburg, 5710, Kaprun, Austria
Guests rate the location 9.2 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM until 09:00 PM
Check-out by 11:00 AM
No children
No pets
No smoking anywhere on the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
General. Guest accommodation is sealed after cleaning
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
General. Gloves are available to guests
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
General. Masks are available to guests
Guest type. Essential workers only - NO
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Food service has been amended for enhanced safety
General. Property follows sanitization practices of Safe Travels (WTTC - Global)
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Check-in & Check-out. Contactless check-in is available
General. Shield between guests and staff in main contact areas
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. A deposit may be required at the property.
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Schlosstrasse 14, Kaprun, Salzburg, 5710, Kaprun.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.