Hotel Serrano Palace

Hotel, 5-starPlaya Son Moll s/n, Cala Ratjada, SpainShow on map

You won’t be charged yet

Fabulous

Guests rate it highest for food, service and location.

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Fabulous locationGuests rate the location 8.7 out of 10, at Playa Son Moll s/n.
Parking on siteAvailable at a charge the property sets.

Luxurious Beachfront Location Located on Son Moll beach, The Serrano offers a perfect blend of luxury and convenience, just minutes away from Cala Ratjada's centre and the fishing port.

Wellness and Leisure Facilities Indulge in the hotel's large wellness centre, Dulce Vida Club, featuring indoor and outdoor pools, a gym, Turkish steam bath, and a massage and beauty centre for a truly relaxing stay.

Culinary Delights and Entertainment Savor a variety of dining options, from à la carte lunches by the pool to buffet dinners with show cooking. Unwind at the piano bar with a billiards table for a perfect evening.

Escape to paradise at The Hotel Serrano Palace and experience the epitome of luxury and comfort.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Rooms

8.7

Fabulous

Rated 8.7 out of 10 by 96 guests who stayed here.

Cleanliness8.2
Service9.2
Location8.7
Rooms8.7
Amenities8.7
Value8.1
Food & drink9.2

Guests mention

Friendly staffVaried food optionsSpacious rooms

MichaelUnited Kingdom
August 2026Family
Really enjoyed it.
Well situated
They advertise the rooftop pool on the website but when you arrive they tell you it's restricted and additional charges apply. Slightly dated.
MelnykUkraine
August 2026Family
Релакс отель
Гарний готель… все супер
Дуже не приємно , що в проживання в номері не входить вода, тобі приходиться купляти її в магазині і нести паками в номер- і це 5 зірок. Навіть та що є в холодильнику її недостатньо, ще й за…
jakubNL
July 2026Couple
Fantastisch
Hotelkamer, locatie en personeel
Alles
FrancescoItaly
July 2026Couple
Top ma non super top
La posizione era top, staff gentilissimo sopratutto al bar della piscina e il bagnino, spa e palestra approvate.
In un hotel 5 stelle mi aspetto una colazione più di livello alto, caffè espresso fatto con la macchinetta…
SergeFrance
June 2026Solo traveller
personnel très sympathique et attentionné.
Excellent petit déjeuner.
Dîner au buffet varié et aux produits frais
ras
CarmenGermany
June 2026Couple
Fast alles perfekt
Schöne Zimmer
Überaus freundliches Personal
Gutes Essen
Schöner Poolbereich
Zeitweise doch recht laut, durch die vorbeiführende Straße

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Playa Son Moll s/n, Cala Ratjada, Spain

Guests rate the location 8.7 out of 10 — fabulous.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please note, men are required to wear long trousers for dinner at the restaurant. Please note, free WiFi is available in some areas of the lobby. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Serrano Palace

What time is check-in and check-out at Hotel Serrano Palace?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Serrano Palace allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Serrano Palace?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Hotel Serrano Palace have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Hotel Serrano Palace?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Serrano Palace have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Hotel Serrano Palace?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Hotel Serrano Palace have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel Serrano Palace?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Serrano Palace?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Serrano Palace?

Playa Son Moll s/n, Cala Ratjada.

Places to stay Cala Ratjada