Hotel Serra da Estrela
Hotel, 4-starPenhas da Saúde, Covilhã, PortugalShow on map
8.2 · Very good8,392 reviews
- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Penhas da Saúde.
- Free parkingThe property states parking on site is free for guests.
Indulge in Nature's Beauty Experience the perfect blend of comfort and adventure at Luna Hotel Serra da Estrela. Ski School and Outdoor Activities await just a short drive away, promising year-round excitement. Unwind in style with our Indoor and Outdoor Pools, complemented by free property-wide WiFi.
Charming Accommodations Relax in rooms adorned with wooden floors, classic furnishings, and modern amenities. Enjoy the convenience of flat-screen TVs, work desks, and elegant en suite bathrooms.
Culinary Delights and Family Fun Savor local specialties at the Medieval Restaurant or sip on regional wines at the lobby bar. Parents will love the babysitting services while kids enjoy the playgrounds. Book now for an unforgettable stay amidst the stunning natural landscapes of Serra da Estrela!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.2
Very good
Rated 8.2 out of 10 by 8,392 guests who stayed here.
- Cleanliness7.5
- Service9.0
- Location9.0
- Rooms7.5
- Amenities8.5
- Value8.0
- Food & drink8.0
Guests mention
Good locationFriendly staffVariety in breakfast options
Ana RitaPortugalExperiência agradável.
Localização fabulosa.
Barulho a fechar as portas.
BrunoPortugalBom, mas.
Simpatia dos funcionários.
Localização.
Piscina não estava aquecida.
As instalações estão mto datadas e estão a precisar de obras de modernização urgentemente.
Filipe SantosPortugalEstava tudo excelente...
VintémPortugalBoa
Localidade e a decoração
Pouco estacionamento
LopesPortugalTudo, equipa 5*, pequeno almoço fantástico, limpeza exímia. Voltaremos.
Aninhass7PortugalLocalização
Foi a nossa segunda estadia neste hotel, cinco anos depois da primeira, e a diferença é enorme. O hotel está muito degradado e precisa urgentemente de uma remodelação.
Ficámos num quarto familiar que…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Penhas da Saúde, Covilhã, Portugal
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that guests staying on the 24th December under the half board and full board basis, have the Christmas supper included. Please note that information of the credit card used to make the reservation must correspond to the holder of the reservation. In case of prepayment, the credit card used must be presented at check-in. Otherwise a new payment may be requested. Please note that the heating pool is only available from 01/10/2025 to 14/06/2026.When booking half board, note that drinks are not included. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Serra da Estrela
What time is check-in and check-out at Hotel Serra da Estrela?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Serra da Estrela allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Serra da Estrela?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Serra da Estrela have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Serra da Estrela?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Serra da Estrela have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Serra da Estrela?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Serra da Estrela have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Serra da Estrela?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Serra da Estrela?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Serra da Estrela?
Penhas da Saúde, Covilhã.
Other places we book in Covilhã
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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