Places to stayCampos do Jordão
Hotel Serra da Estrela
Hotel, 4-starRua Mario Otoni Rezende, 160, Campos do Jordão, BrazilShow on map
Top rated
Guests rate it highest for service, cleanliness and location.
9.11,218Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Rua Mario Otoni Rezende, 160.
- Free parkingThe property states parking on site is free for guests.
European Architecture and Prime Location Hotel Serra da Estrela, with its charming European architecture, is nestled in Campos do Jordão Centre, just a stone's throw away from Geneve Shopping Boulevard.
Elegant Rooms and Cozy Amenities Indulge in the comfort of tastefully decorated non-smoking rooms, each equipped with modern amenities like a flat-screen TV, minibar, and a private bathroom. Some rooms even offer special features like a fireplace, DVD player, and a cozy lounge area.
Luxurious Facilities for Relaxation and Recreation Unwind and rejuvenate with the hotel's outdoor and indoor pools, sauna, and fitness center. For entertainment, enjoy the games room, kids' club, and children's playground, ensuring a delightful stay for all.
Experience a blend of luxury and convenience at Hotel Serra da Estrela - book now for an unforgettable getaway!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 1,218 guests who stayed here.
- Cleanliness9.3
- Service9.8
- Location9.3
- Rooms8.3
- Amenities8.8
- Value9.3
- Food & drink8.3
Guests mention
Excellent cleanlinessAttentive serviceGreat locationComfortable ambiance
FernandoBrazilPara uma viagem tranquila, em que o foco também é aproveitar o hotel.
Estadia bem tranquila, aproveitamos algumas comodidades do hotel (sala de musculação, café da manhã, brinquedoteca, piscina coberta), e todos estavam bem conservados, exceto a parte de ping pong.
Raquetes de ping pong já…
MARCOS ALBERTOBrazilBom quarto
RENATABrazilEsperava mais, porém foi tudo bem.
Localização
Apartamento pequeno e necessitando de repaginação
VanessaBrazilExcelente estrutura e localização, com um café da manhã sensacional.
O hotel como um todo é excelente, a localização é muito boa pois foi possível fazer tudo a pé, ir até o local do congresso e até o centro Capivari. As amenidades e os espaços do hotel como piscina, sauna e academia são…
LucieneBrazilTudo perfeito,localização perfeita,mas preço poderia ser um pouco melhor,antes não era tanto,mas agora está mais alto
Tudo
Nada
MazzeiBrazilFoi um excelente final de semana.
Hospedagem maravilhosa, funcionários educados e cordiais, ótima localização, café da manha muito bom.
Gostei de tudo, nada a reclamar.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Rua Mario Otoni Rezende, 160, Campos do Jordão, Brazil
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Serra da Estrela
What time is check-in and check-out at Hotel Serra da Estrela?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Serra da Estrela allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Serra da Estrela?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Serra da Estrela have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Serra da Estrela have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Serra da Estrela?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Serra da Estrela have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Serra da Estrela?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Serra da Estrela?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Serra da Estrela?
Rua Mario Otoni Rezende, 160, Campos do Jordão.
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