Hotel Sercotel Portales

Hotel, 3-starPortales, 85 (Plaza Alferes Provisional), Logroño, SpainShow on map

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Fabulous

Guests rate it highest for location, cleanliness and food.

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.6 out of 10, at Portales, 85 (Plaza Alferes Provisional).
Parking on siteAvailable at a charge the property sets.

Central Location in Logroño's Old Town Located on El Camino de Santiago pilgrimage route, Hotel Sercotel Portales offers a prime spot in the heart of La Rioja's prestigious wine-tasting region. Just steps away from Calle Laurel, guests can indulge in a variety of traditional tapas, immersing themselves in the local culinary scene.

Comfortable and Well-Equipped Rooms The rooms at Hotel Sercotel Portales are designed for a relaxing stay, featuring amenities such as air conditioning, heating, flat-screen TV, safe, and minibar. The private bathrooms are stocked with complimentary toiletries and a hairdryer, ensuring a comfortable experience for guests.

Personalized Assistance and Local Experiences The hotel's knowledgeable staff is dedicated to enhancing your stay by offering assistance and arranging visits to vineyards, wine cellars, and wine tasting courses in the area. Immerse yourself in the rich wine culture of La Rioja with the help of Hotel Sercotel Portales.

Book your stay at Hotel Sercotel Portales now and experience the perfect blend of comfort and convenience in the heart of Logroño's vibrant old town.

What this place offers

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry

Rooms

8.8

Fabulous

Rated 8.8 out of 10 by 5,805 guests who stayed here.

Cleanliness9.2
Service8.7
Location9.6
Rooms8.5
Amenities7.6
Value8.4
Food & drink9.0

Guests mention

Excellent central location (near Calle Laurel / city centre)Consistently praised cleanlinessGood breakfast buffet — varied and qualitySpacious and comfortable rooms / big beds (many mentions)Quiet rooms in several reviewsConvenient parking nearby (some mention free parking at 70m)

IVOBelgium
September 2026Couple
de locatie en bereikbaarheid aan de rand van de autovrije binnenstad was perfect.
prima boutique hotel aan de rand van de autovrije binnenstad, makkelijk bereikbaar met de auto en toch centraal om te voet de binnenstand te verkennen
hotelparking was met autolift tot -1 f -2 die gelukkig wel goed…
AbelSpain
September 2026Family
Un hotel estratégico para visitar Logroño
La ubicación
JOSEFASpain
September 2026Solo traveller
Todo en general
Nada
María del RosarioSpain
September 2026Couple
Hotel muy recomendable
Excelente hotel. La ubicación inmejorable. El personal muy atento.
El parking no es muy cómodo. Se accede a través d en ascensor y queda poco espacio para maniobrar
MargaSpain
September 2026Solo traveller
La cama muy cómoda
Las vistas,nos daba a la parte interior
Ma LuisaSpain
September 2026Couple
Todo muy bien menos el acceso y lo de los cargadores
La ubicación, la limpieza y el confort de la habitación y de las camas. Los artículos de aseo muy bien también.
1. El parking cuenta con dos plazas con cargadores para coches eléctricos pero el personal del hotel asigna…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.

Where you’ll be

Portales, 85 (Plaza Alferes Provisional), Logroño, Spain

Guests rate the location 9.6 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

No pets

Paid parking on site

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Licence number: A-LR-129 Please note that this property can accommodate dogs and cats but will not accommodate other types of pets. Please note that dogs and cats will incur an additional charge of EUR 25 per night, per dog or cat. Please note that dogs and cats are not permitted in the breakfast room. Please note that dogs and cats must be kept on a lead while in public areas of the property. ------------------------ Número de licencia: A-LR-129 Tenga en cuenta que este establecimiento admite perros y gatos, pero no otros tipos de mascotas. Tenga en cuenta que la estancia de perros y gatos conlleva un suplemento de 25 EUR por noche y por animal. Tenga en cuenta que no se permite la entrada de perros y gatos en la sala de desayunos. Tenga en cuenta que los perros y gatos deben ir con correa en las zonas comunes del establecimiento.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Sercotel Portales

What time is check-in and check-out at Hotel Sercotel Portales?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Sercotel Portales allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Sercotel Portales?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Hotel Sercotel Portales have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hotel Sercotel Portales have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel Sercotel Portales?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Sercotel Portales?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Sercotel Portales?

Portales, 85 (Plaza Alferes Provisional), Logroño.

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