Hotel Santa Tecla Palace

Hotel, 4-starVia Balestrate, 100, Santa Tecla, Acireale, CT, 95024, Acireale, ItalyShow on map

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8.2 · Very good129 reviews

Check-in from 3:30 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.6 out of 10, at Via Balestrate, 100, Santa Tecla, Acireale, CT, 95024.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Amenities Indulge in onsite massages, relax by the outdoor pool, and enjoy complimentary Wi-Fi access. Choose from multiple dining options and unwind at the bar or poolside bar.

Convenience and Services Benefit from concierge services, babysitting, and an area shuttle. Take advantage of dry cleaning, 24-hour front desk, and luggage storage services.

Comfortable Accommodation Feel at home in the 173 air-conditioned rooms with minibars and free Wi-Fi. Refresh in private bathrooms with deep soaking bathtubs and enjoy daily housekeeping services.

Book your stay at Hotel Santa Tecla Palace for a luxurious and convenient experience near Timpa Natural Reserve and the Ionian Sea.

What this place offers

Elevator
Hiking/biking trails nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
Billiards or pool table
Tours/ticket assistance
Area shuttle (surcharge)
Snack bar/deli
Free self parking

Rooms

8.2

Very good

Rated 8.2 out of 10 by 129 guests who stayed here.

Cleanliness8.1
Service8.5
Location8.6
Rooms8.0
Amenities8.6
Value7.8
Food & drink7.6

Guests mention

Friendly staffBeautiful pool

Rasmus-Emil
September 2025
Pænt og nyere poolområde samt lobby. Værelset var ældre og bar præg af de år de havde tilbage.
Restauranten på hotellet var mildest talt skuffende, alt for dyr og det dårligste mad vi fik på turen.
Stig
September 2025
Paradise
We have found our new paradise.
What an incredible location – here we could fully enjoy the sea and the tranquility.
We stayed for 2 nights / 3 days and didn’t leave the hotel grounds even once, as everything we needed…
Walter
September 2025
Hotel bellissimo con piscina sul mare. Possibilità di rimanere in piscina l’indomani. Personale gentilissimo. Colazione a buffet improponibile, 25€ illegale!
simona
September 2025
Piscina top! Camera ampia e pulita, personale cordiale e professionale. Unica pecca la doccia..pressione e temperatura dell’acqua un po’ instabile.
Lars
September 2025
Bar og basseng har fantastisk personer
lorena
September 2025
Camera pulita, personale cortese. Piscina bellissima.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Via Balestrate, 100, Santa Tecla, Acireale, CT, 95024, Acireale, Italy

Guests rate the location 8.6 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:30 PM

Check-out by 10:00 AM

No children

No pets

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Check-in & Check-out. Contactless check-out is available

General. Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

General. Guests are provided with free hand sanitizer

General. Staff temperature checks are conducted regularly

General. Individually-wrapped food options are available

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Temperature checks are available to guests

General. Property follows sanitization practices of Safe Travels (WTTC - Global)

General. Property is cleaned with disinfectant

General. Individually-wrapped food options are available through room service

General. Social distancing measures are in place

General. Professional property host/manager

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Shield between guests and staff in main contact areas

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-out is available. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Santa Tecla Palace

What time is check-in and check-out at Hotel Santa Tecla Palace?

Check-in is from 3:30 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Santa Tecla Palace allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Santa Tecla Palace?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Hotel Santa Tecla Palace have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Hotel Santa Tecla Palace?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Santa Tecla Palace have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Hotel Santa Tecla Palace?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Hotel Santa Tecla Palace?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:30 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Santa Tecla Palace?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Santa Tecla Palace?

Via Balestrate, 100, Santa Tecla, Acireale, CT, 95024, Acireale.

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