Hotel Santa María
Hotel, 2-starBlvrd Mariano Matamoros Colonia Poxtla, Zacatlán, PUE, 73310, Zacatlán, MexicoShow on map
7.4 · Good15 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM.
Convenient Amenities Enjoy complimentary wireless internet, concierge services, and a communal living room. The front desk is at your service. Comfortable Accommodations Relax in one of the 23 guestrooms with free wireless internet. Bathrooms feature showers and complimentary toiletries. Nearby Attractions Explore nearby attractions like Revolucion Municipal Market and Temple of San Pedro. Discover the beauty of Canyon Viewpoint and The Murals of Zacatlan. For a delightful stay in Zacatlán, book at Hotel Santa María, minutes away from key landmarks.
What this place offers
- Television in common areas
- Front desk (limited hours)
- Smoke-free property
- Free self parking
- Water dispenser
- Covered parking
- Secured parking
- Change of towels (on request)
- Change of bed sheets (on request)
- Free WiFi
Rooms
7.4
Good
Rated 7.4 out of 10 by 15 guests who stayed here.
- Cleanliness5.0
- Service5.0
- Location5.0
- Rooms5.0
- Amenities5.0
- Value5.0
- Food & drink5.0
Paulina RachelLas camas muy duras, no pudimos descansar
Norberto caballeroMuy buena la estancia y la instalaciones , solo que el wifi es muy pobre y falla mucho
Edgar JulianMuy mal servicio
BrandonHace falta mayor atención en la limpieza y la actitud del recepcionista
ArianaEl hotel es cómodo, limpio,
LuisLa ubicación
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Where you’ll be
Blvrd Mariano Matamoros Colonia Poxtla, Zacatlán, PUE, 73310, Zacatlán, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 08:00 PM
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Pets. Pets not allowed
Pets. Service animals not allowed
General. Cashless transactions are available
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Santa María
What time is check-in and check-out at Hotel Santa María?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Santa María allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Santa María?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel Santa María have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Santa María have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel Santa María?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Santa María?
Blvrd Mariano Matamoros Colonia Poxtla, Zacatlán, PUE, 73310, Zacatlán.
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