Hotel Roc et Neige
Hotel, 3-starRoute des Monnaies 46, Chateau-d'Oex, 1660, Chateau-d'OexShow on map
7.8 · Good81 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Very good locationGuests rate the location 8.6 out of 10, at Route des Monnaies 46, Chateau-d'Oex, 1660.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Recreational Amenities Spend the day on the slopes or relax in the sauna, perfect for unwinding after a day of activities.
Dining and Refreshments Indulge in delicious meals at Roc et Neige Restaurant and grab a drink at the bar/lounge or snack bar. Don't miss out on the complimentary buffet breakfast every morning.
Convenience and Comfort With complimentary Wi-Fi, concierge services, and ski storage, every need is catered to. Pamper yourself with daily housekeeping and enjoy cable programming in the cozy guestrooms.
Plan your stay at Hotel Roc et Neige now for a delightful retreat in the heart of Chateau-d'Oex!
What this place offers
- Downhill skiing nearby
- Hiking/biking trails nearby
- Ski storage
- Free breakfast
- Free newspapers in lobby
- Front desk (limited hours)
- Mountain biking nearby
- Meeting rooms
- Smoke-free property
- Snack bar/deli
Rooms
7.8
Good
Rated 7.8 out of 10 by 81 guests who stayed here.
- Cleanliness6.5
- Service9.1
- Location8.6
- Rooms7.0
- Amenities7.5
- Value7.5
- Food & drink8.1
Guests mention
Helpful staffSpacious roomGood breakfastBeautiful nature surroundings
RikaManque un peu de confort. Pas de bouilloire dans la chambre. Les oreillers sont plats.
JohnThe room was spacious for two people. Shelves and bookcase for additional storage helpful. There was one straight desk cha in r, not conducive to read. Breakfast was well laid out with typical European selections.
MuhammadJuan at the reception was extremely helpful and courteous—I would strongly recommend this place to stay in town or visit nearby attractions in Gstaad.
KirstenFint hotell med vacker natur runt om. Finns ingen ljudisolering och man hör tydligt när andra gäster använder toa och dusch och bara pratar. Fin frukost.
DERIKHotel is extremely nice and best to stay
OLD looks hotel but
OLD IS GOLD
just need to add some breakfast
I know 🇨🇭 is very expensive but should think
Otherwise all good and fantastic
RonnyEtwas in die Jahre gekommen und nicht auf dem neuesten Stand. Personal war sehr freundlich und hilfsbereit.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Route des Monnaies 46, Chateau-d'Oex, 1660, Chateau-d'Oex
Guests rate the location 8.6 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 08:00 PM
Check-out by 11:00 AM
No children
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Pets allowed on request; charges may apply
No smoking anywhere on the property
The front desk is open daily from 7:30 AM - 8 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
Check-in & Check-out. Contactless check-out is available
General. Guests are provided with free hand sanitizer
Accessibility. No elevators
General. Individually-wrapped food options are available
General. Staff wears personal protective equipment
Pets. Pets allowed
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Shield between guests and staff in main contact areas
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-out is available. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Roc et Neige
What time is check-in and check-out at Hotel Roc et Neige?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Roc et Neige allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Hotel Roc et Neige?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hotel Roc et Neige?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Roc et Neige have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Roc et Neige?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Roc et Neige have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel Roc et Neige?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Roc et Neige?
Route des Monnaies 46, Chateau-d'Oex, 1660, Chateau-d'Oex.
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