8.3 · Very good233 reviews
- Check-in from 1:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Jr. Grau 240.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodation Hotel Qalasaya in Puno offers a luxurious stay just 14 km from the breathtaking Titicaca Lake. With free WiFi and some units featuring private bathrooms with hot tubs, your comfort is our priority.
Convenient Amenities Enjoy the convenience of free private parking and a 24-hour front desk during your stay. Indulge in the on-site bar and relax with free toiletries, a hairdryer, and a flat-screen TV in your room.
Prime Location Located mere steps away from Main Square Plaza de Armas and Conde de Lemos Balcony, Hotel Qalasaya provides easy access to nearby attractions. Book now for a memorable experience in Puno.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Lift / Elevator
Rooms
8.3
Very good
Rated 8.3 out of 10 by 233 guests who stayed here.
- Cleanliness7.5
- Service9.0
- Location9.0
- Rooms7.5
- Amenities8.5
- Value8.0
- Food & drink8.5
Guests mention
Helpful staffGood locationNice breakfast
Joice BenficaBrazilHotel confortável e bem localizado, funcionários muito antenciosos
MarcFranceL'accueil, le petit déjeuner, l'emplacement.
Un bruit de ventilation dans la chambre jusque minuit. Impossible de s'endormir.
MartinezFranceUn très bel hotel très bien situé.
Un établissement très agréable. Avec une super vue sur presque tout Puno. Très bien situé!
Le froid dans le couloir de la réception.
AlishaFranceWell located, with nice view of the city
Bathroom smelled a bit of the drains, and the music even on the 6th floor was going all night from the street so bring earplugs..
christopheFranceBien mais bruyant
Bien situé
Personnel aimable
Très bruyant. L isolation des fenêtres pas terrible et même 7e nous entendions les Klaxons toute la nuit ainsi que les aboiements des chiens.
SusannaItalyTutto ottimo camera con vista bellissima e spaziosa anche il bagno accogliente colazione ottima hotel in centro
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Jr. Grau 240, Puno, Peru
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 11:30 PM
Check-out by 10:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Qalasaya
What time is check-in and check-out at Hotel Qalasaya?
Check-in is from 1:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Qalasaya allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Hotel Qalasaya?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Qalasaya have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Qalasaya?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Qalasaya have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Qalasaya?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Qalasaya?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Qalasaya?
Jr. Grau 240, Puno.
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