8.2 · Very good117 reviews
- Check-in from 12:00 PMCheck-out by 10:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Jr. Cajamarca Nº 247.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Charming Hotel Puno Terra in the Heart of Puno
Local Artwork Decor & King-Size Beds: Enjoy vibrant rooms adorned with lively local artwork and comfortable king-size beds for a restful stay.
Scenic Garden & Breakfast Buffet: Relax in the charming flower garden with cobblestoned walkways and a water fountain, then indulge in a delicious breakfast buffet with cold cuts and tropical fruits.
Convenient Location & Tour Services: Explore the wonders of Puno with ease as the hotel is just 2 blocks from Plaza de Armas square and offers tour desk services for guided city tours and boat trips.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Business center
- Heating
- Family rooms
- Garden
Rooms
8.2
Very good
Rated 8.2 out of 10 by 117 guests who stayed here.
- Cleanliness7.5
- Service9.0
- Location9.0
- Rooms7.5
- Amenities8.0
- Value8.2
- Food & drink8.0
Guests mention
Great locationFriendly staff
IlariaItalyle signore erano tutte super gentili, una particolare menzione per Claudia! Siamo stati solo una notte, il letto era comodo, c’è stato qualche problema con l’acqua calda ma nei bagni c’è scritto di chiamare a qualsiasi…
FreekNLHet was overal schoon en het personeel was erg vriendelijk.
cristinaSpainAmabilidad del personal
El desayuno y la atención por parte de la recepcionista Claudia que fue súper amable ayudándonos a conseguir recuperar unas gafas que perdimos en una excursión.
Un pelín la limpieza del baño que quizá podía estar mejor
LucyUnited KingdomIdeal hotel for transiting for island trips or a couple of days.
Good value for money as we were just transiting on the way to Amantani and back. Close to main square and restaurants.
Rooms were a little dated but for the price, perfectly good. Breakfast room was cold in the morning.
PrimoItalyPosizione e gentilezza dello staff
Difficoltà nel fare la doccia con acqua calda (un rubinetto della doccia era rotto e non si riusciva a regolare la temperatura dell'acqua). Poca attenzione nella pulizia con presenza di…
MałgorzataPolandJesteśmy zadowolone, polecam
Lokalizacja, smaczne śniadania. Bardzo dobra, pomocna obsługa szczególnie Claudia była wyjątkowa. Polecam
Nie mam
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jr. Cajamarca Nº 247, Puno, Peru
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until 01:00 PM
Check-out by 10:30 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Puno Terra
What time is check-in and check-out at Hotel Puno Terra?
Check-in is from 12:00 PM. Check-out is by 10:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Puno Terra allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Hotel Puno Terra?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Puno Terra have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Puno Terra?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Puno Terra have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Puno Terra?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Puno Terra?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Puno Terra?
Jr. Cajamarca Nº 247, Puno.
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