Places to stayPuerto de la Cruz
Hotel, 4-starc/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, SpainShow on map
Guests rate it highest for service, location and amenities.
8.67,191ReviewsGardens and Terraces: Hotel Puerto Palace offers a serene setting with lush gardens and inviting terraces, perfect for relaxation and enjoying the outdoors.
Swimming Pools and Family-Friendly Amenities: With three swimming pools and a dedicated kid's pool, guests of all ages can splash and play. Families will appreciate the thoughtful amenities for children.
Dining and Entertainment Options: Indulge in a delicious buffet breakfast, savor dinner at the on-site restaurant, and unwind with live music at the bar. The hotel provides a variety of dining and entertainment experiences for a memorable stay.
Experience a delightful blend of comfort and leisure at Hotel Puerto Palace. Book now to secure your stay at this vibrant hotel.
8.6
Rated 8.6 out of 10 by 7,191 guests who stayed here.
El hotel es el mejor en calidad/precio de todo el norte.
Falta un poco de variedad en el buffet. Pero la comida está muy buena.
La piscina y la cena
Nos tocó en el primer piso y olía a desagüe
Mi estancia fueron 4 días, estuve con mi hija de 3 años los dos solos. La atención de los trabajadores muy buena y excelente. La zona de la piscina espectacular los jaquzis le encantaron a mi hija al igual que las…
La piscina está genial, las camas son cómodas y aunque viejo está muy cuidado. El desayuno y la cena fenomenal y a buen precio.
Está alejado del centro turístico, aunque si quieres un sitio tranquilo y en el que…
El personal
Nada
El yacuci
Falta un cartel en yacuci de prohibido gritar y hablar alto.porque hay clientes que rompen la tranquilidad
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Spain
Guests rate the location 8.8 out of 10 — fabulous.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 4:00 PM until 11:30 PM
Check-out by 12:00 PM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.