Hotel Puerta del Café
Hotel, 3-starFCA Isabel, Vda. El Chaquiro, Quimbaya, ColombiaShow on map
5.54 reviews
- Check-in from 12:00 PMCheck-out by 11:30 AM.
- Good locationGuests rate the location 7.0 out of 10, at FCA Isabel, Vda. El Chaquiro.
Outdoor Pool and Bicycles Rental Enjoy a refreshing swim in our outdoor pool or explore the area on bicycles available for rent.
Local Cuisine at Restaurante Tropical Indulge in the flavors of local cuisine at our on-site restaurant, Restaurante Tropical, or order room service for a cozy night in.
Event Space and Convenient Amenities Host your event in our spacious conference center, and take advantage of express check-out and tour/ticket assistance.
Ready to experience all these amenities and more at Hotel Puerta del Café? Book your stay now!
What this place offers
- Conference space
- Safe-deposit box at front desk
- Front desk (limited hours)
- Express check-out
- Smoke-free property
- Pool umbrellas
- Tours/ticket assistance
- Conference center
- Free self parking
- Fully fenced
Rooms
5.5
Guest rating
Rated 5.5 out of 10 by 4 guests who stayed here.
- Cleanliness7.0
- Service7.0
- Location7.0
- Rooms7.0
- Amenities7.0
- Value7.0
- Food & drink7.0
Guests mention
Mixed reviews - varied opinions on different aspects
CarlosNo existe
El hotel no existe, lo vendieron. Y esta Hotels.com no lo ha eliminado de su página.
Carlosmuy bien
FernandoMuy bueno
Muy buena ubicación, buena atención y el lugar es hermoso
AndreaNo está terminado, le falta de todo
No es lo que ofrecen, es un hotel que no está terminado, no tiene agua caliente, no tiene mesas de noche, en las duchas no tienes donde poner el jabón ni champú, en el baño no tiene papelera para poner papel higiénico,…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Where you’ll be
FCA Isabel, Vda. El Chaquiro, Quimbaya, Colombia
Guests rate the location 7.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until 02:30 PM
Check-out by 11:30 AM
No children
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No pets
No smoking anywhere on the property
The front desk is open daily from 6:30 AM - 11:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Pets. Pets not allowed
General. Individually-wrapped food options are available for dinner
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
General. Individually-wrapped food options are available for lunch
General. Guest accommodation is sealed after cleaning
Pets. Service animals not allowed
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
Covid. Property does not offer onsite COVID-19 testing
General. Food service has been amended for enhanced safety
Children and extra beds. Children not allowed
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
Health & Safety. Property does not require health documentation at check-in
General. Gap period enforced between guest stays - 24 hours
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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* If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. * Pool access available from 8:00 AM to 7:00 PM. * Children 5 years old and younger are not permitted at this property. * Only registered guests are allowed in the guestrooms. * No pets and no service animals are allowed at this property. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Puerta del Café
What time is check-in and check-out at Hotel Puerta del Café?
Check-in is from 12:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Puerta del Café allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Puerta del Café?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel Puerta del Café have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Puerta del Café have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Puerta del Café?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Puerta del Café have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel Puerta del Café?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Puerta del Café?
FCA Isabel, Vda. El Chaquiro, Quimbaya.
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