Hotel Pousada Crystal Palace
Inn, 3-starAv presidente kennedy, 109, Petrópolis, RJ, 25680030, Petrópolis, BrazilShow on map
8.0 · Very good17 reviews
- Fabulous locationGuests rate the location 9.0 out of 10, at Av presidente kennedy, 109, Petrópolis, RJ, 25680030.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Garden Views and Complimentary Amenities Enjoy the picturesque garden views and stay connected with complimentary wireless internet access throughout the property.
Dining at Bistrô Crystal Palace Indulge in a satisfying meal at Bistrô Crystal Palace and unwind with your favorite beverage at the bar/lounge.
Convenient Location and Nearby Attractions Explore nearby attractions such as Crystal Palace, Bohemia Brewery, and other landmarks, all within walking distance from Hotel Pousada Crystal Palace.
To book your stay at Hotel Pousada Crystal Palace in the heart of Petrópolis (Historic Center), look no further than our inviting accommodations.
What this place offers
- Free breakfast
- Free WiFi
- 24-hour front desk
- Garden
- Designated smoking area
- Wheelchair accessible
- Self parking (surcharge)
- Free buffet breakfast
- Change of towels (on request)
- Change of bed sheets (on request)
Rooms
8.0
Very good
Rated 8.0 out of 10 by 17 guests who stayed here.
- Cleanliness8.0
- Service8.4
- Location9.0
- Rooms6.9
- Amenities8.0
- Value7.4
- Food & drink8.5
Guests mention
Ótima localizaçãoBom café da manhã
WALLACEBom local mas custo benefício a se considerar
Um lugar razoável para se hospedar, café da manhã bom, atendimento bom, boa localização mas o quarto é bem distante da expectativa que as fotos geram. Custo benefício não é razoável em minha avaliação, mas reitero,…
João VictorSatisfeito.
Pousada tradicional, silenciosa, confortável, ótimo atendimento em todos os serviços, um café da manhã muito bom e excelente localização, é perto de tudo.
PascoalLocalização perfeita, cama confortável, chuveiro maravilhoso e o café da manhã variado e a simpatia dos funcionários excelente, estacionamento não precisa se preocupar, tem uma pessoa super simpática que você deixa a…
FlaviaNota 10
Ótima hospedagem e atendimento excelente, assim como o café da manhã!
ANAAchei tudo limpo, boa estadia. Próximo do palácio de cristal. São atenciosos. Só achei o quarto um pouco pequeno e o teto, muito rebaixado pq meu marido é muito grande. Tudo limpo e sem umidade. Estadia ótima! Café da…
Ana CláudiaBoa experiência em Petrópolis.
A estadia foi boa. Tudo muito limpo. Café da manhã com bastante variedade. Anda bastante para chegar ao centro, pois nas proximidades não tem opção de comércio ( dica para quem viaja com criança), eu gosto de caminhar.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av presidente kennedy, 109, Petrópolis, RJ, 25680030, Petrópolis, Brazil
Guests rate the location 9.0 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
No children
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Pets allowed on request; charges may apply
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Service animals are exempt from fees/restrictions
Accessibility. No elevators
Pets. Pets allowed
General. Professional property host/manager
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Pousada Crystal Palace
Does Hotel Pousada Crystal Palace allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Hotel Pousada Crystal Palace?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hotel Pousada Crystal Palace?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Pousada Crystal Palace have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Pousada Crystal Palace have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Pousada Crystal Palace?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Pousada Crystal Palace?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Pousada Crystal Palace?
Av presidente kennedy, 109, Petrópolis, RJ, 25680030, Petrópolis.
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