Hotel Portobelo Guatape
HotelCalle 32 28-29 AV. MALECON, Guatapé, ColombiaShow on map
Fabulous
Guests rate it highest for service, location and amenities.
8.9139Reviews- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Calle 32 28-29 AV. MALECON.
Thematic Accommodation with Modern Amenities
Unique Room Themes with Reservoir Views Hotel Portobelo Guatape offers themed rooms with picturesque views of the reservoir, providing a unique and memorable stay for guests. Each room is thoughtfully designed to immerse visitors in a thematic experience, adding an extra touch of charm to their vacation.
Convenient Facilities and Activities Guests can enjoy the convenience of a 24-hour front desk, room service, and free WiFi during their stay at Hotel Portobelo. Additionally, the hotel's location on the Malecón de Guatapé street offers easy access to cycling activities, allowing visitors to explore the area and enjoy the scenic surroundings.
Ideal Location and Accessibility Situated in Guatapé, Hotel Portobelo Guatape is easily accessible from the José María Córdova International Airport, located just 45 km away. Whether you're a leisure traveler or a cycling enthusiast, the hotel's prime location makes it a perfect choice for your next getaway.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Room service
- Family rooms
- Luggage storage
- Tour desk
- Non-smoking throughout
- Daily housekeeping
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 139 guests who stayed here.
- Cleanliness8.6
- Service9.6
- Location9.3
- Rooms8.4
- Amenities8.8
- Value8.8
- Food & drink8.3
Guests mention
Great locationFriendly staffClean rooms
LAURA CAROLINAColombiaCómodo
Buena ubicación
BarríaPALa ubicación, el espacio de la habitación en habitación, baño.
Todo bien.
Juan Sebastián CameloColombiaBuena atención
Todo correcto
MariaColombiaExcelente
Cumplieron con todo lo prometido ,excelente ubicación
PlácidoSpainLa ubicación es perfecta para visitar Guatapé. Al lado del centro, pero en el malecón.
Las vistas preciosas al embalse desde la habitación.
La amabilidad del personal.
Es muy confortable, habitaciones espaciosas,…
LeandraCHHatten ein sehr geräumiges Zimmer mit Balkon. Die Lage ist super und es war sehr sauber. Waren für eine Nacht da, Checkout um 13 Uhr ist super wenn man am Morgen noch zum Rock gehen möchte.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 32 28-29 AV. MALECON, Guatapé, Colombia
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 PM
Check-out by 1:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Portobelo Guatape
What time is check-in and check-out at Hotel Portobelo Guatape?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Portobelo Guatape allow pets?
No — the property states that pets are not allowed.
Does Hotel Portobelo Guatape have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Portobelo Guatape?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Portobelo Guatape?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Portobelo Guatape?
Calle 32 28-29 AV. MALECON, Guatapé.
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