Top rated
Guests rate it highest for food, service and location.
9.1871Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM.
- Superb locationGuests rate the location 9.1 out of 10, at Flachauerstraße 138.
- Free parkingThe property states parking on site is free for guests.
Central Location in Flachau
Hotel Pongauerhof is nestled in a central, sunny, and quiet location in Flachau, offering a picturesque backdrop of mountains and ski slopes in the Ski amadé region.
Comfortable Rooms and Extensive Amenities
Enjoy comfortable rooms with balconies, an a-la-carte restaurant, a cosy fireplace lounge, a sun terrace, a spacious spa area, and a well-equipped fitness room. Families will appreciate the diverse activities and games for children.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Heating
- Terrace
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 871 guests who stayed here.
- Cleanliness9.1
- Service9.5
- Location9.1
- Rooms8.5
- Amenities8.6
- Value9.0
- Food & drink9.6
Guests mention
Great service and friendly staffClean and well-maintained hotelExcellent food options
NinaGermanyAlles super! Danke!
Bequeme Betten, tolles Hotel, familienfreundlich und nettes Personal. Das Frühstück war sehr gut.
VickiIsraelWe loved the place. Cosy,, amazing view, very good service.. Location is good for star travels. The pool is very nice.
AndreasGermanyenger Parkplatz
CoolenNLHeerlijke tussenstop met kinderen
Gezelligheid
Wat ver om iets te lopen
YvonneGermanyZentrale Lage
Schöner Badeteich, sehr schönes modernes Restaurant mit tollem Frühstück und zentrale Lage!
Die Zimmer zur Straße waren sehr laut sodass man kaum mit offenem Fenster schlafen konnte. Klimaanlage gibt es nicht im Zimmer.…
MichaelIsraelGood location
The rooms are clean
The facilities are pretty old.
The staff is not very friendly.
It is not really a family-friendly hotel, with nothing special for the kids.
There is no way to control the room…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Flachauerstraße 138, Flachau, Austria
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that the cost for dogs is €20.00 per day, excluding food. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Pongauerhof
What time is check-in and check-out at Hotel Pongauerhof?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Pongauerhof allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Pongauerhof?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Pongauerhof have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Pongauerhof?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Pongauerhof have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Pongauerhof?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Pongauerhof have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel Pongauerhof?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Pongauerhof?
Flachauerstraße 138, Flachau.
Other places we book in Flachau
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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