Hotel Plaza Bernal
Hotel, 4-starAvenida Benito Juárez 78 B, Barrio la Capilla, Bernal, MexicoShow on map
Fabulous
Guests rate it highest for service, location and rooms.
8.754Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Avenida Benito Juárez 78 B, Barrio la Capilla.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Hotel Plaza Bernal is situated near popular attractions like Bernal's Boulder and Polytecnic University of Querétaro, allowing guests to easily explore the area.
Comfortable Accommodation Guests can enjoy the comfort of well-equipped rooms with free WiFi and access to a 24-hour front desk for any assistance they may need during their stay.
Excellent Amenities The hotel provides free private parking and offers a convenient paid airport shuttle service, ensuring a hassle-free experience for travelers.
Book your stay at Hotel Plaza Bernal now and make the most of your time in Bernal!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Luggage storage
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 54 guests who stayed here.
- Cleanliness8.0
- Service9.4
- Location9.4
- Rooms8.4
- Amenities8.4
- Value8.4
- Food & drink8.4
Guests mention
Excellent locationFriendly and helpful staff
BrissaMexicoEs comodo y limpio
La primera noche mucho ruido de los otros huéspedes
Edi VaZMexicoUbicación precio y aspecto del hotel excelente
Las instalaciones y la ubicación
Sólo la cama algo dirá pero lo normal así que aceptable
Carolina LizetMexicoDecepcionante
El hotel se encuentra justo en la zona del centro dónde puedes visitar lugares para comer y contratar tours.
El estacionamiento está a una calle del hotel, con letreros advirtiendo que el hotel no se hace responsable por…
WOC271187MexicoLas habitaciones
No cuenta con estacionamiento.
MacPhailUnited StatesNice spot but a bit further from the main area than I’d hoped. Beautiful view once I upgraded rooms.
I booked the twin room originally and it was in the bottom corner and smelled really bad. I ended up upgrading to a nicer room up top. The bed was super comfortable and the pillows and bedding were comfortable. The staff…
Miguel ÁngelMexicoTodo
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida Benito Juárez 78 B, Barrio la Capilla, Bernal, Mexico
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Parking. Free private parking is possible on site (reservation is not needed).
Internet. WiFi is available in all areas and is free of charge.
Children and extra bed policy. Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Pets. Pets are not allowed.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The property expects a valid credit card on file at least 24 hours prior to arrival. This property holds reservations until 18:00 on the day of arrival. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Plaza Bernal
What time is check-in and check-out at Hotel Plaza Bernal?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Plaza Bernal allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Plaza Bernal?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Plaza Bernal have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Plaza Bernal have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Plaza Bernal?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Plaza Bernal?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Plaza Bernal?
Avenida Benito Juárez 78 B, Barrio la Capilla, Bernal.
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