Very good
Guests rate it highest for service, cleanliness and location.
8.51,168Reviews- Check-in from 10:30 AMCheck-out by 11:00 AM.
- Very good locationGuests rate the location 8.6 out of 10, at Sándalo 1 Bajo.
Charming Rooms with African Decor
Hotel Plaza, just 1.5 km from Cuenca’s Old Town, offers charming rooms with wooden beam ceilings and African decorative items. The air-conditioned rooms provide a cozy atmosphere for a relaxing stay.
Convenient Location and Amenities
Situated near the train station, Hotel Plaza provides easy access to explore the historic center of Cuenca, a UNESCO World Heritage Site. Additionally, guests can enjoy the nearby park with a children's playground and various dining options within walking distance.
What this place offers
- WiFi available
- Free WiFi
- Air conditioning
- Room service
- Heating
- Family rooms
- Pets allowed
- Hiking
- Laundry
- Luggage storage
Rooms
8.5
Very good
Rated 8.5 out of 10 by 1,168 guests who stayed here.
- Cleanliness8.8
- Service9.1
- Location8.6
- Rooms7.8
- Amenities8.1
- Value8.5
- Food & drink8.6
Guests mention
CleanlinessAttentive ServiceGood LocationValue for Money
AngelaSpainBuena estancia
La atención fue estupenda. La anfitriona es muy agradable y nos dio muchísima información útil para movernos por la ciudad. Las habitaciones bonitas, limpias y con muy buena temperatura, camas cómodas.
Se puede aparcar…
SergiuSpainAgradable.
Nos gustó la bienvenida y las recomendaciones turísticas aportadas por Flora. Nos trataron muy bien en todo momento y nos ofrecieron diferentes alternativas de habitación.
Nada que comentar en este apartado, estuvo todo…
IsmaelSpainBuena calidad/precio.
Todo bien. El único pero es que era muy ruidoso, se escuchaba mucho las puertas y las habitaciones contiguas. El personal genial en todo momento. Tiene bus para ir al centro histórico, con parada y bares/restaurantes muy…
ManuelSpainmuy alejado de cualquier actividad en el centro de la ciudad
la chica de la recepción es súper amable
el alojamiento está muy lejos del centro
TxetxuSpainLa cama y almohada muy comodas.
Esta todo bien
ANGELSpainNo gaire res
La senzillesa de l'habitació. Les parets semblen fulles de paper. Se sent tot amb els veïns
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Sándalo 1 Bajo, Cuenca, Spain
Guests rate the location 8.6 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 10:30 AM until 08:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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-Please note that If you expect to arrive outside check-in hours, please inform the property in advance. -The check-in hours are: *Monday to Thursday from 10 a.m. to 2 p.m. and from 5:30 p.m. to 8:30 p.m. **Friday and Saturday from 10 a.m. to 2 p.m. and from 4 to 9 p.m. **We are closed on Sunday afternoons, it's only open from 10 a.m. to 2 p.m. Check-in will be conducted by phone, following prior notification to the hotel. -Final cleaning fee is included. Children under 5 can only stay for free when sharing the bed with their parents, extra beds will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Plaza
What time is check-in and check-out at Hotel Plaza?
Check-in is from 10:30 AM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Plaza allow pets?
No — the property states that pets are not allowed.
Does Hotel Plaza have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Plaza?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Plaza have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel Plaza?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Plaza?
Sándalo 1 Bajo, Cuenca.
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