Hotel Playa Mazatlan
Hotel, 3-starAv. Playa Gaviotas 202, Mazatlán, MexicoShow on map
Fabulous
Guests rate it highest for location, service and amenities.
8.8164Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Av. Playa Gaviotas 202.
Spa Services for Ultimate Relaxation - Indulge in massages, body treatments, and facials at our luxurious spa.
Recreational Paradise - Enjoy 5 outdoor swimming pools, a water park, and a sauna for endless relaxation and fun.
Culinary Delights and More - Dine at 6 restaurants, sip drinks at multiple bars, including a beach bar, and benefit from all-inclusive rates for a hassle-free stay.
Ready to unwind in paradise? Book now at Hotel Playa Mazatlan for an unforgettable experience by the beach.
What this place offers
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Shopping on site
- Conference space
- Golfing nearby
- Hiking/biking trails nearby
- Television in common areas
- Arcade/game room
- Safe-deposit box at front desk
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 164 guests who stayed here.
- Cleanliness8.4
- Service9.4
- Location9.4
- Rooms8.4
- Amenities8.9
- Value8.9
- Food & drink7.9
Guests mention
Great locationHelpful staffClean rooms
jeneanr2026Mazatlan vacation 2026
Perfect place to stay with great amenities and wonderful location.
Staff is so friendly.
stephaniegJ1525DUVery fun and well thought out with lots to do and yummy restaurants
We loved this resort, would definitely stay again!
Our group was 2 adults, 1 four year old, 1 one and a half year old.
Stayed for 7 days but would have stayed longer.
Our room was on the first floor, patio facing the…
fedh2022Motel Six with the price of a Dreams Hotel... buyer beware... make sure to read the fine print the "special" is not so special
I give this hotel one star. My issue was with the fake "special" price $2,267.00 for 4 nights at this hotel is beyond abusive.
annajenkins63TROY, ILLINOISNot worth the time or money
We went for a day (9-5), and paid through the roof for it. In addition to over $900 pesos for the day pass which included food and drink, we had to (no option not to do this) pay over 300 pesos for towel rental even…
Navigate792141FANTASTIC CUSTOMER SERVICE!!!
I initially made a reservation for October 2025. Unfortunately, my plans changed and I wasn't able to make this trip. With that said I did a lot of research on where to stay. I chose Hotel Playa Mazatlán, because of its…
kathryncC8480WHBad food, obnoxiously loud... Do not recommend.
The resort is definitely NOT a 4 star. As a Canadian traveler with my husband and his family, I would definitely not return to this resort or recommend it to anyone.
I'll start with the good:
- service - despite staff…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av. Playa Gaviotas 202, Mazatlán, Mexico
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
No children
Show more
No pets
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Guest type. Essential workers only - NO
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Playa Mazatlan
What time is check-in and check-out at Hotel Playa Mazatlan?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Playa Mazatlan allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Playa Mazatlan?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel Playa Mazatlan have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Playa Mazatlan have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Playa Mazatlan?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Playa Mazatlan have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Playa Mazatlan?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Playa Mazatlan?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Playa Mazatlan?
Av. Playa Gaviotas 202, Mazatlán.
Other places we book in Mazatlán
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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