Hotel Playa Cristal

Hotel, 3-starMadero No. 73-A, Col. centro, Catemaco, VER, 95870, Catemaco, MexicoShow on map

You won’t be charged yet

Fabulous

Guests rate it highest for location, service and cleanliness.

Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.2 out of 10, at Madero No. 73-A, Col. centro, Catemaco, VER, 95870.
Breakfast availableIncluded on some rates — the board is shown on each room.

Outdoor Pool and Garden View - Relax by the outdoor pool or enjoy the scenic garden view at Hotel Playa Cristal.

Dining Experience - Indulge in Mexican cuisine at Tierra de Tucanes restaurant with a bar/lounge, or opt for room service for a cozy meal.

Convenient Amenities - Benefit from complimentary wireless internet, onsite gift shops, and tour assistance. Business center, dry cleaning, and a 24-hour front desk are available for your comfort.

Immerse yourself in comfort and convenience at Hotel Playa Cristal, minutes away from Laguna Catemaco and Carmen Basilica. Book now for an unforgettable stay.

What this place offers

Gift shops or newsstand
Breakfast available (surcharge)
Safe-deposit box at front desk
Pool umbrellas
Tours/ticket assistance
Snack bar/deli
Pool sun loungers
Banquet hall
Free WiFi
24-hour front desk

Rooms

8.8

Fabulous

Rated 8.8 out of 10 by 55 guests who stayed here.

Cleanliness8.9
Service9.1
Location9.2
Rooms8.6
Amenities8.7
Value8.6
Food & drink8.7

Guests mention

Good locationExcellent service

ROSY
August 2025
Muy agusto y centrico
Javier
July 2025
Excelente trato, muy comodo
James
May 2025
Nice breakfast and good dinners.
No hairdryer and not enough plugs. Nice garden to have a drink at end of day
Paola
April 2025
Muy amables y atentos, a demás el restaurante está muy bonito
Magdalena Munguia
April 2025
Muy amables, todo bien buena comida
Glen
March 2025
Excelente ubicación, excelente restaurante y comida.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Madero No. 73-A, Col. centro, Catemaco, VER, 95870, Catemaco, Mexico

Guests rate the location 9.2 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 06:00 PM

Check-out by 1:00 PM

No children

No pets

Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Pets. Service animals are exempt from fees/restrictions

General. Guests are provided with free hand sanitizer

General. Staff temperature checks are conducted regularly

Guest type. Essential workers only - NO

Accessibility. No elevators

General. Staff wears personal protective equipment

General. Temperature checks are available to guests

General. Social distancing measures are in place

General. Professional property host/manager

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Playa Cristal

What time is check-in and check-out at Hotel Playa Cristal?

Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Playa Cristal allow pets?

No — the property states that pets are not allowed.

Does Hotel Playa Cristal have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Hotel Playa Cristal?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Playa Cristal have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Hotel Playa Cristal?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Hotel Playa Cristal?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Playa Cristal?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Playa Cristal?

Madero No. 73-A, Col. centro, Catemaco, VER, 95870, Catemaco.

Places to stay Catemaco