6.5 · Pleasant1,958 reviews
- Check-in from 1:00 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.7 out of 10, at Chaussee de Ninove 685.
- Parking on siteAvailable at a charge the property sets.
Modern Soundproof Rooms with Free WiFi Enjoy a peaceful stay in our soundproof rooms with modern decor, free WiFi, and flat-screen TVs. Relax in the bathroom equipped with a shower or bathtub and complimentary toiletries. Suites even offer a private terrace for a touch of luxury.
Convenient Location and Nearby Amenities Situated just 5 km from Brussels’ Grand-Place, our hotel is a short drive from Brussels-South Train Station. Explore the vibrant neighborhood with restaurants, shops, and a supermarket within walking distance. Bus stops 200 meters away provide easy access to the city center.
Easy Access to Attractions Discover the city's attractions with ease, as the Basilica of the Sacred Heart is only 2 km away. Immerse yourself in the beauty of Brussels while staying at Hôtel Phénix.
Book your stay now at Hôtel Phénix for a comfortable and convenient experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- 24-hour front desk
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
Rooms
6.5
Pleasant
Rated 6.5 out of 10 by 1,958 guests who stayed here.
- Cleanliness3.7
- Service7.7
- Location7.7
- Rooms5.7
- Amenities7.2
- Value6.2
- Food & drink8.2
Guests mention
Cleanliness rating cited positivelyHelpful staff
AhmedFranceTodo bien
Todo perfecto
PereiraFranceCouloir avec des Guest trop bruyants qui ne respectent pas les autres hôtes de l'hôtel, rue circulé et bruyante, le double vitrage léger et manque d'isolation
double vitrage, moderniser les pomos de douche et insonorisé…
MichelBelgiumDu bruit de voix toute la nuit.
YoussefFranceDegelasse sa pue le caca odeur degelasse et les voisin de chambre horrible
Non
Rien
SimaoPortugalBom
Localização
Barulho dos carros
CatherineFranceBien
Le personnel est accueillant, dommage qui ait pas de voler pour fermer les fenêtres à part des rideaux pour ce qui n'aime pas la lumière au réveil. Et dommage ce qui est pas le petit déjeuner inclus pour les lit double,…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Chaussee de Ninove 685, Brussels, Belgium
Guests rate the location 7.7 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM
Check-out by 11:30 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Phenix
What time is check-in and check-out at Hotel Phenix?
Check-in is from 1:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Phenix allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Phenix?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hotel Phenix?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Phenix have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Phenix have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Phenix?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Phenix?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Phenix?
Chaussee de Ninove 685, Brussels.
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