Hôtel Parc Mazon

Hotel, 2-star13 avenue Marechal Joffre, Biarritz, Pyrenees-Atlantiques, 64200, Biarritz, FranceShow on map

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7.4 · Good77 reviews

Check-in from 4:00 PMCheck-out by 11:00 AM.
Very good locationGuests rate the location 8.3 out of 10, at 13 avenue Marechal Joffre, Biarritz, Pyrenees-Atlantiques, 64200.

Convenient Amenities: Enjoy complimentary wireless internet access and tour/ticket assistance. Stay connected with flat-screen TVs, satellite programming, and bathrooms with showers.

Official Star Rating: This property is recognized by the French Tourism Development Agency, ATOUT France, ensuring high-quality service.

Featured Amenities: Benefit from complimentary newspapers in the lobby, multilingual staff, and blackout drapes for a comfortable stay.

Located minutes away from Rue des Halles and Gare du Midi, Hôtel Parc Mazon provides a convenient and cozy accommodation experience in the heart of Biarritz. Book now for an unforgettable stay!

What this place offers

Golfing nearby
Surfing/bodyboarding nearby
Multilingual staff
Free newspapers in lobby
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Handrails in stairways
Upper floors accessible by stairs only
Free WiFi

Rooms

7.4

Good

Rated 7.4 out of 10 by 77 guests who stayed here.

Cleanliness6.3
Service7.8
Location8.3
Rooms5.8
Amenities8.3
Value7.7
Food & drink8.3

Guests mention

Clean and close to the centerStandard service quality

Coralie
September 2025
Galère pour se garer, insonorisation affreuse, taille des chambres petites, puis de jour dans la chambre, vue sur un mur.
L’hôtel est propre et proche du centre.
Ines
July 2025
Wir hatten einen wunderbaren kurzen Aufenthalt, wurden herzlich empfangen und bei der Weiterreise nach Spanien unterstützt. Vielen Dank! Wir kommen gerne wieder.
mattias
December 2024
Dommage
Une accueille avec mépris, pour une question d’âge .
Pour le logement j’avais bien stipulé une chambre plus confortable avec décoration pour nos 1 ans , rien n’a été fait
Carina
July 2024
It was a nice hotel, in a quiet area, but the service was not that good, they could not offer any toilets' after the check out, and when we checked out it was a little bit stressful.
Alain
May 2024
hotel pour nains anorexiques
L'hotel est bien situé à Biarritz dans un endroit calme. La salle de bains est petite et mansardée. mieux vaut être svelte et petit pour rentrer dans la cabine de douche et se servir des WC.
Petit déjeuner en option. il…
Verified traveler
August 2023
Rom nr 17 har kun vindu ut mot et liten bod. Rommet har ingen ventilasjon og det var masse mygg. Jeg vil ikke anbefale dette hotellet.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

13 avenue Marechal Joffre, Biarritz, Pyrenees-Atlantiques, 64200, Biarritz, France

Guests rate the location 8.3 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 4:00 PM until 08:30 PM

Check-out by 11:00 AM

No children

No pets

No smoking anywhere on the property

The front desk is open daily from 8 AM - 8:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Children and extra beds. No rollaway/extra beds available

Check-in & Check-out. Contactless check-out is available

General. Guests are provided with free hand sanitizer

Food & Beverage. No alcohol served onsite

Accessibility. No elevators

Food & Beverage. No alcohol allowed onsite

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Alcohol is not served or permitted at this property. Contactless check-in and contactless check-out are available. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hôtel Parc Mazon

What time is check-in and check-out at Hôtel Parc Mazon?

Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hôtel Parc Mazon allow pets?

No — the property states that pets are not allowed.

Does Hôtel Parc Mazon have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hôtel Parc Mazon have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Hôtel Parc Mazon?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hôtel Parc Mazon?

13 avenue Marechal Joffre, Biarritz, Pyrenees-Atlantiques, 64200, Biarritz.

Other places we book in Biarritz

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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