Hotel Palmas Cocoyoc
HotelRómulo F. Hernández 14, Lucio Moreno, Cocoyoc, MexicoShow on map
7.1 · Good82 reviews
- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.7 out of 10, at Rómulo F. Hernández 14, Lucio Moreno.
- Free parkingThe property states parking on site is free for guests.
Outdoor Swimming Pool and Garden Hotel Palmas Cocoyoc offers a serene escape with its outdoor swimming pool surrounded by lush green gardens, providing a perfect spot to relax and unwind under the sun.
Restaurant and Bar Indulge in a culinary journey at the on-site restaurant serving delicious local and international cuisine. After a day of exploring, unwind at the bar with your favorite drink in hand.
Children's Playground Families are welcomed at Hotel Palmas Cocoyoc with a fun children's playground, ensuring that the little ones are entertained and have a memorable stay.
Book now for an unforgettable retreat at Hotel Palmas Cocoyoc, where relaxation and enjoyment await you.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
7.1
Good
Rated 7.1 out of 10 by 82 guests who stayed here.
- Cleanliness7.7
- Service7.2
- Location8.7
- Rooms7.1
- Amenities6.2
- Value6.6
- Food & drink5.7
Guests mention
CleanlinessLocation
FalinoMexicoLo único que tiene de bueno es el jardín, aunque es pequeño.
Las habitaciones son muy austeras y las camas no son nada cómodas.
BernardoMexicoNada
El horiible olor de la habitación, como a sudor.
SebastiánMexicoHotel de paso que busca venderse como algo más.
Nada.
No había restaurante.
No había nada cerca para ir a comer.
Todo.
La realidad es que no había nada más que la cama.
Tuve que ir a comer al hotel de enfrente.
No regresaría.
LuquinMexicoFeliz precumple
La comodidad y limpieza
El gato que tienen
AlanMexicoAgradable y tranquila
Seguridad, tranquilidad, servicio del personal
El mini split no funcionaba correctamente y se sentía calor, la limpieza de las albercas había muchas hojas y basurita de los árboles
PlataqqqkMexicoCALIDAD Y PRECIO AL ALCANCE
Economico, limpio y comodo.
la comida muy rica
la alberca super limpia
Los snacks riquisimos y el precio justo
Todo estuvo bien, limpio y comodo
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Rómulo F. Hernández 14, Lucio Moreno, Cocoyoc, Mexico
Guests rate the location 8.7 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 1:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Palmas Cocoyoc
What time is check-in and check-out at Hotel Palmas Cocoyoc?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Palmas Cocoyoc allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Palmas Cocoyoc?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Palmas Cocoyoc have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Palmas Cocoyoc?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Palmas Cocoyoc have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Palmas Cocoyoc?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Palmas Cocoyoc have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Palmas Cocoyoc?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Palmas Cocoyoc?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Palmas Cocoyoc?
Rómulo F. Hernández 14, Lucio Moreno, Cocoyoc.
Other places we book in Cocoyoc
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
