Top rated
Guests rate it highest for location, service and rooms.
9.1526Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Via Rondachi 1.
- Parking on siteAvailable at a charge the property sets.
Luxurious Rooftop Terrace with Hot Tub Experience ultimate relaxation and stunning views at Hotel Palazzo Papaleo's rooftop terrace featuring a hot tub. Perfect for unwinding after a day of exploring Otranto.
Elegant Rooms with Modern Amenities Indulge in the bright and spacious rooms designed with a touch of elegance. Enjoy the comfort of air conditioning, flat-screen TV, and modern bathrooms with premium toiletries.
Personalized Service and Local Expertise As a family-run 5-star hotel, Palazzo Papaleo offers exceptional hospitality with a personal touch. Benefit from the staff's local insights and tourist tips for a memorable stay.
Book your stay at Hotel Palazzo Papaleo now to elevate your Otranto experience to new heights.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 526 guests who stayed here.
- Cleanliness8.6
- Service9.5
- Location10.0
- Rooms9.1
- Amenities8.5
- Value8.6
- Food & drink9.0
Guests mention
Beautiful locationAttentive staff
CédricFranceL’emplacement exceptionnel
La terrasse avec une vue sur mer.
Le supplément de 5€ à payer pour avoir du bacon avec les œufs.
EugeniaUnited StatesFabulous!
The place was beautiful. The staff were so helpful and friendly. My husband and I couldn't ask for anything more! The breakfast was great. The staff were great. It was very pretty up on the roof also. The location was…
RubenArgentinahermosa experiencia
increíble ubicación. limpieza. cordial atención
PedroBrazilLocalização incrível
lucaItalyPosizione e cortexia
TaboadaArgentinaExperiencia maravillosa y muy acogedora
Espectacular instalaciones, acceso, ubicación, personal de limpieza, atención en gral.
El desayuno podría mejorar un poco, tanto la atención de los mozos y personal que atiende, como el desayuno en sí podría abarcar mas…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Via Rondachi 1, Otranto, Italy
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that the Turkish bath and massages are available at an additional cost. The rooftop hot tub is only available during summer.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. In the event of an early departure, the property will charge you the full amount for your stay. This property is located in a pedestrian-only zone. When booking half board, note that drinks are not included. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Palazzo Papaleo
What time is check-in and check-out at Hotel Palazzo Papaleo?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Palazzo Papaleo allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Palazzo Papaleo?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hotel Palazzo Papaleo?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Palazzo Papaleo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Palazzo Papaleo?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Palazzo Papaleo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Palazzo Papaleo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Palazzo Papaleo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Palazzo Papaleo?
Via Rondachi 1, Otranto.
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