Hotel PALACE
Hotel, 4-starAlexander-Moser-Allee 13, Bad Hofgastein, AustriaShow on map
8.1 · Very good151 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at Alexander-Moser-Allee 13.
- Free parkingThe property states parking on site is free for guests.
Tranquil Oasis in Bad Hofgastein
Surrounded by a unique natural landscape, Johannesbad Hotel Palace - Kinder bis 11 kostenfrei offers an extensive health and beauty programme. The 30,000 m² hotel park provides a serene setting with walking trails and a terrace.
Luxurious Spa and Wellness Facilities
Indulge in pampering at the beauty farm, thermal baths, and relaxing massages. The hotel boasts a spacious spa area with a panoramic indoor pool, herbal sauna, and steam bath. Medical treatments such as thermal baths and fango are also available.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.1
Very good
Rated 8.1 out of 10 by 151 guests who stayed here.
- Cleanliness7.0
- Service9.0
- Location8.5
- Rooms8.0
- Amenities7.5
- Value8.2
- Food & drink8.4
Guests mention
Great views from the roomGood food and attentive staff
IrisGermanyWir hatten Halbpension. Insbesondere das Abendessen in Buffetform war sensationell. Alpenländische Nachtische vom feinsten, auch das warme Essen war toll, immer Fleisch, Fisch, Vegetarisches und eine Menge Beilagen zur…
GyulaSerbiaElegedett vagyok, azt kaptam, amit vártam.
A reggeli finom volt, néha jó lett volna egy kis változatosság.
A vacsora finom és változatos.
A medence kifogastalan,a személyzet udvarias és segítőkész.
Gyenge,volt a wifi, időnként eltünt és szakadozott.
AndreasAustriaNettes personal
OlgaUkraineWir lieben Ihr Hotel nun schon seit fünf Jahren. Es hat eine einzigartige Atmosphäre. Die Kellner haben einen fantastischen Sinn für Humor. Dominic ist einfach der beste Kerl überhaupt!
RomanaCzech RepublicVelmi dobrý výběr jídla a dlouhá otvírací doba
Malý wellness .Krátká otevírací doba jen do 19h. na tak velký hotel návštěvníci se v něm nemají šanci prostřídat
VanessaAustriaSuper nettes Personal, sehr bemüht auf Wünsche einzugehen, angenehmes Hallenbad, super Saunabereich, sehr leckeres Buffetessen sowohl beim Frühstück, als auch Abendessen
das Hotel ist leider schon etwas in die Jahre…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Alexander-Moser-Allee 13, Bad Hofgastein, Austria
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A local research tax of EUR 1.10 per person and day will be charged for stays of more than 5 days.When booking half board, note that drinks are not included. Swimming pool: Closed from Sun, Nov 22, 2026 until Fri, Nov 27, 2026 A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel PALACE
What time is check-in and check-out at Hotel PALACE?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel PALACE allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel PALACE?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel PALACE have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel PALACE have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel PALACE?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel PALACE have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel PALACE?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel PALACE?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel PALACE?
Alexander-Moser-Allee 13, Bad Hofgastein.
Other places we book in Bad Hofgastein
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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