Hotel Orquídea
Hotel, 4-starAgustin Balderas 5 colonia centro, Zacatlán, Puebla, Zacatlán, MexicoShow on map
8.0 · Very good173 reviews
- Check-in from 2:00 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Agustin Balderas 5 colonia centro, Zacatlán, Puebla.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Indulge in comfort at Hotel Orquídea in Zacatlán. This 4-star hotel offers impeccable room service and a convenient 24-hour front desk to cater to your every need.
Modern Amenities Each room is equipped with a flat-screen TV, a coffee machine, and free WiFi for your entertainment and convenience. Select rooms feature a charming terrace or stunning city views, ensuring a memorable stay.
Convenience at Its Best Hotel Orquídea provides family rooms, making it a perfect choice for both leisure and business travelers. With complimentary bed linen and towels in every room, your stay is bound to be relaxing and stress-free.
Book now and experience the perfect blend of luxury and comfort at Hotel Orquídea.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Room service
- Terrace
- Family rooms
- Pets allowed
Rooms
8.0
Very good
Rated 8.0 out of 10 by 173 guests who stayed here.
- Cleanliness7.1
- Service9.1
- Location9.2
- Rooms6.6
- Amenities8.1
- Value7.6
- Food & drink8.1
Guests mention
Great locationFriendly staffComfortable beds
RaulMexicoFalta estacionamiento
Ubicación
No tiene estacionamiento propio y esto hace que se gaste un poco mas
Charly AmaliaMexicoAnuncian el hotel como 4 estrellas y las habitaciones no tiene ventanas, ni en el baño, lo cual guarda humedad, el baño tiene ventilador y nunca se apaga, hace bastante ruido.
El hotel no es tan cual un hotel está…
GonzaloMexicoRelajante
Excelente lugar, muy limpio, cómodo y centrico
Los ruidos de la gente de los locales contiguos
Juan CarlosMexicoEs caro para lo que ofrecen
Cama sucia al llegar, piso deteriorado, sin muebles para poner o guardar cosas, cobran estacionamiento, la gente de recepción no está atenta.
PamelaMexicoUbicación, limpieza y la amabilidad de la chica de recepción
Está en un lugar un poco ruidoso
AngelMexicoPÉSIMO SERVICIO
La completa de indiferencia de la muchacha a decirle de mi Confirmación la cual ignoró magistralmente
Tener una Reservacion ya Confirmada y simplemente No cumplirla, ignorarla y dejarme sinalojamiento. Y claro sin ningún…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Agustin Balderas 5 colonia centro, Zacatlán, Puebla, Zacatlán, Mexico
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:30 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Orquídea
What time is check-in and check-out at Hotel Orquídea?
Check-in is from 2:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Orquídea allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Orquídea?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Orquídea have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Orquídea?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Orquídea?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Orquídea?
Agustin Balderas 5 colonia centro, Zacatlán, Puebla, Zacatlán.
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