Hotel on the Promenade

Hotel, 4-star11 Arthurs Road, Cape Town, South AfricaShow on map

You won’t be charged yet

Top rated

Guests rate it highest for service, location and cleanliness.

Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.8 out of 10, at 11 Arthurs Road.
Free parkingThe property states parking on site is free for guests.

Luxurious Boutique Hotel by the Sea

Stylish Accommodations: Immerse yourself in luxury with elegant rooms featuring walnut-colored floors and leather-back beds. Enjoy modern amenities like a private bathroom and a large flat-screen TV in every room.

Convenient Location: Just a stone's throw away from the Sea Point Promenade, our hotel offers easy access to the V&A Waterfront and Sea Point Pavilion. Explore the best of Cape Town within minutes from our doorstep.

Exceptional Services: Let us take care of your travel needs with our convenient airport shuttle service. Experience top-notch hospitality and make your stay truly unforgettable at Hotel on the Promenade.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating

Rooms

9.4

Top rated

Rated 9.4 out of 10 by 668 guests who stayed here.

Cleanliness9.3
Service9.8
Location9.8
Rooms8.8
Amenities8.8
Value9.3
Food & drink9.3

Guests mention

Great locationFriendly staffClean roomsExcellent food

MarliSouth Africa
August 2026Couple
Pleasant stay. Perfect for one night.
Very small and cosy hotel. The staff were very friendly and it is only a few steps away from amazing coffee shops.
The room was very hot when we've entered the room with no window inside the room that can open for some…
FelixGermany
August 2026Couple
Extremely well-run and hospitable. Eugene is such a warm-hearted, knowledgeable and elegant host that would make everyone feel welcome.
TrygveNO
July 2026Couple
Excellent host
Forgot my marmalade ;-)
NataliyaEE
June 2026Couple
If you would like to feel like a truly special guest, then **Hotel on the Promenade** is definitely the place for you.
Upon our arrival, we were pleasantly surprised to find a bottle of brut waiting for us in the room.…
JulianoBrazil
June 2026Solo traveller
Muito simpático o local, o quarto é otimo, a comida é maravilhosa, localização boa
Melanie und TanjaGermany
May 2026Family
Immer wieder schön
Wir kennen das Hotel gut, daher waren wir wieder zufrieden. Besonderen Dank für unseren Aufenthalt geht an Eugene, Prudence und Tawanda
Nur wenige Kleinigkeiten

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

11 Arthurs Road, Cape Town, South Africa

Guests rate the location 9.8 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 11:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel on the Promenade

What time is check-in and check-out at Hotel on the Promenade?

Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel on the Promenade allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel on the Promenade?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Is breakfast included at Hotel on the Promenade?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel on the Promenade have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I check in late at Hotel on the Promenade?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel on the Promenade?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel on the Promenade?

11 Arthurs Road, Cape Town.

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