8.1 · Very good7 reviews
- Check-in from 12:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.6 out of 10, at Insurgentes S/N.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation - Immerse yourself in the opulence of HOTEL NUEVA LUNA in Zacatlán. Our 5-star hotel boasts exquisite rooms with modern amenities including a flat-screen TV, plush bed linen, and a private bathroom for your comfort.
Exceptional Services - Enjoy top-notch services at our hotel with 24-hour front desk assistance and room service to cater to all your needs. Whether it's a late-night snack or travel inquiries, our dedicated staff is always ready to assist you.
Convenient Amenities - Benefit from our convenient facilities such as free WiFi, free private parking, and a charming terrace to unwind after a day of exploring Zacatlán. Experience a seamless stay with us during your visit to this vibrant city.
Experience luxury and convenience at its best by booking your stay at HOTEL NUEVA LUNA now.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Room service
- Terrace
- Family rooms
- Pets allowed
Rooms
8.1
Very good
Rated 8.1 out of 10 by 7 guests who stayed here.
- Cleanliness8.0
- Service8.5
- Location8.6
- Rooms7.5
- Amenities8.0
- Value8.0
- Food & drink8.0
Guests mention
LimpioAtención amableBuena ubicación
XcandMexicoNuestra regadera se descompuso dos veces y tardaba mucho en salir agua caliente, no se podía cerrar y seguía saliendo ag
La cercanía con el centro
No había ventiladores y en el piso de arriba se sentía mucho calor
Alex TeyssierMexicoEl lugar Limpio y la atención muy buena
El despertar de los gallos y el tamaño de la cama
ArianaMexicoMuy buena ubicación, fácil de llegar al centro
Faltó cortinas, entraba mucha luz del exterior
Hugo RicardoMexicoLas instalaciones y la atención que te dan, es muy agradable
ortizMexicoEl sr Manuel y la Sta del acero muy amables
Demasiado ruido muy lejos del centro
Sandra RocioMexicoLas personas al frente muy amables la ubicación buena si hay agua bien caliente se agradece porque el frío está horrible
Hay mucho ruido en la madrugada 😹
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Insurgentes S/N, Zacatlán, Mexico
Guests rate the location 8.6 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about HOTEL NUEVA LUNA
What time is check-in and check-out at HOTEL NUEVA LUNA?
Check-in is from 12:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does HOTEL NUEVA LUNA allow pets?
No — the property states that pets are not allowed.
Is there parking at HOTEL NUEVA LUNA?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at HOTEL NUEVA LUNA?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does HOTEL NUEVA LUNA have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at HOTEL NUEVA LUNA?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book HOTEL NUEVA LUNA?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is HOTEL NUEVA LUNA?
Insurgentes S/N, Zacatlán.
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