Hotel North Pole
Hotel, 3-star449 North Santa Claus Lane, North Pole, AK, United StatesShow on map
Fabulous
Guests rate it highest for service, location and amenities.
8.9176Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at 449 North Santa Claus Lane.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations Experience comfort and convenience with flat-screen TVs, free Wi-Fi, and fully equipped kitchenettes in our suites at Hotel North Pole.
Unique Experiences Immerse yourself in the magic of the Aurora lights with optional nightly wake-up calls. Explore exciting activities like ice fishing, dog sled rides, and arctic circle tours right at your doorstep.
Convenient Location Located just minutes away from Santa Claus House and various attractions, Hotel North Pole offers easy access to Christmas in Ice and the North Pole Shopping Plaza. Book now for a memorable stay in Alaska!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 176 guests who stayed here.
- Cleanliness8.1
- Service9.6
- Location9.1
- Rooms9.1
- Amenities9.1
- Value8.1
- Food & drink8.6
Guests mention
Clean roomsFriendly staffNice breakfast varietyGreat views
FabrizioUnited StatesGreat staff, good breakfast, close to Fairbanks, not far from Chena Hot Springs.
The staff was very friendly. I left a bathing suit in the room and they called me to let me know and said they would mail it to me. The breakfast was very good, enjoyed the coffee. The location is good, near Safeway and…
GeneUnited StatesClean and quiet.
Nice clean hotel.
Didn't live up to being hotel north pole. All the pics show it decorated for Christmas. When you arrive and the only thing Christmas is a few figurines around the fireplace it's kind of a let down. That…
MyndiUnited StatesToo expensive to be ran out of there before our time was up. Won’t be back!
Location was great!
Had a great check in experience with the braided beard guy (native Texan like us). I can’t say the same for the short dark haired guy this morning.
My reservation stated check out time is 11:00 am.…
JOYUnited KingdomPretty good all round. Pricey but then Alaska accommodation tended to be expensive.
EmmaUnited StatesLovely hotel
Lovely little hotel. Lots of communal lounge nooks and a decent breakfast.
More patio furniture in the summer would be nice when the sun is bright on the one side of the building.
mary hazelUnited KingdomIn a car park
Friendly staff
Everything was disposable, cups, plates, loads of plastic and no signs of recycling
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
449 North Santa Claus Lane, North Pole, AK, United States
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Dogs only allowed. Guest contact property for availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel North Pole
What time is check-in and check-out at Hotel North Pole?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel North Pole allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel North Pole?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel North Pole have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel North Pole?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel North Pole have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel North Pole?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel North Pole?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel North Pole?
449 North Santa Claus Lane, North Pole, AK.
Other places we book in North Pole
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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