8.2 · Very good752 reviews
- Check-in from 3:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at Kitahama 1-14-15.
- Parking on siteAvailable at a charge the property sets.
Ocean Views and Hot Spring Baths Hotel New Tsuruta offers a unique experience with its hot spring baths on the top floor, providing guests with stunning ocean views while they relax in the warm waters.
Convenient Location and Nearby Attractions Situated just steps away from the downtown area and a short walk from JR Beppu Train Station, guests at New Tsuruta Hotel have easy access to local attractions such as the Umitamago Aquarium and the Jigoku Meguri hot springs.
Traditional Accommodations and Dining Experience Guests can choose between Japanese-style rooms with tatami flooring and futon bedding or Western-style rooms with beds. The hotel also offers authentic dining options including buffet breakfasts and kaiseki multi-course dinners, providing a taste of traditional Japanese cuisine.
Experience the perfect blend of relaxation and culture at Hotel New Tsuruta. Book your stay now to indulge in a memorable getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
Rooms
8.2
Very good
Rated 8.2 out of 10 by 752 guests who stayed here.
- Cleanliness7.4
- Service8.9
- Location8.4
- Rooms7.4
- Amenities7.9
- Value8.4
- Food & drink8.9
Guests mention
Friendly staffGood locationDelicious breakfast
takahashiJapan街へのアクセスが良い
朝食が美味しい。
少し施設が古い
陽Japan最高
スタッフの対応が良く、朝食も豪華、大浴場もあり、周りの施設も整っていて、ふべんさを一切感じなかった
なし
MichihiroJapan朝食がとても美味しかった
シャワー室があまり綺麗ではなかった
ShigemitsuJapan展望風呂で安い
オーシャンビューの部屋
正面に朝日が見える
展望風呂
食堂か広い
テレビの字幕設定がない
難聴なので
KEISUKEJapanいい思い出になりました！
夏休み家族旅行
暑かった😥
WENLIANGTW地點跟價格
沒有洗衣機
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Kitahama 1-14-15, Beppu, Japan
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel New Tsuruta
What time is check-in and check-out at Hotel New Tsuruta?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel New Tsuruta allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel New Tsuruta?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel New Tsuruta have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel New Tsuruta?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel New Tsuruta?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel New Tsuruta?
Kitahama 1-14-15, Beppu.
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